A few days after I picked up my jeep an error message popped up. I went to the dealer and they did a flash update. It went away but now it's back. Anyone else see this and if so, what was the remedy. I read somewhere that it's the shifter module but who knows? I've really had bad luck so far.
Service Shifter error message
Lcrngrs
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I figured that. I was hoping you were on to something. Oh well.
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Its real but your experience is different
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This is the message I got when I did what you said regarding going from park to drive when going slowly. "Shift to P then desired gear". My error message says "SERVICE SHIFTER". Check to see if this is what you are getting.
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Update: Dealer diagnosed the problem as an issue with the shift knob (they detected some voltage spikes). Shift knob was replaced, and message disappeared. For about 400 miles. Then it popped up again quickly right after a cold start. Haven't seen the message again since then. Dealer said if message does come back, they may need to replace entire shifter unit. I'm going to wait and see before deciding if I go back - so far, I'm good with it.
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I've been waiting for a week now for the entire shift assembly and module which will be replaced due to the error message. For some reason, parts seem to take forever from the warehouse. This same dealer dented the hood of my daughters 2011 liberty over a month ago and are going to give us a new hood. It is supposedly on b/o and I am still waiting and they have the nerve to tell me there is no ETA on it....except "any day now".
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I spoke too soon in my last post... the message came back, and so one more trip to the dealer to have the entire shifter assembly replaced...which was done about two days ago. So far, so good... no more "service shifter" message on EVIC... but keeping those fingers crossed for a while.
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Yikes.
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Had the entire shifter replaced the other day. So far so good. I was contacted by Chrysler customer service in regards to this and they established a case for it. I was also given three years worth of free oil changes for my inconvenience which was a nice gesture on their part. Keeping my fingers crossed. Now, if they can just fix the backup camera stutter and my seat squeal......lol
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You're not alone! I just received the service shifter message. Haven't done much about it since I first got it yesterday afternoon. Shops are not open today, afterall it is the 4th of July.
Interesting note though...The second image you can see all the lights on my shifter are on while I am in drive. I have had this issue for a few months now. In fact, I am pretty sure that disabling the seat belt alarm started that issue. But this never triggered the service shifter message on my dash.
Also A month back I went to Jeep to get new software updates to my car and after the fact my back camera as well started having issues. I am reading that they put in a whole new shifter module to "resolve" the issue. But I don't believe they really have a fix. In fact it makes sense that if I do this it will just fail later down the line. I may just have to replace it though because I can not get the message to go away whatsoever.
For those that had it replaced. It is covered under warranty right? and how long did they take on your vehicle to replace the shifter?
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Service shifter
I am having this problem with my 2014 Jeep Cherokee Trailhawk, been at the dealer 4 times now and they cannot find the problem. Mine has over 10,000. It's sad that no one can figure out how to fix, mine comes on constantly now. It originally started out on a cold engine and would stop, now it does not stop and is very annoying when driving.
I am having this problem with my 2014 Jeep Cherokee Trailhawk, been at the dealer 4 times now and they cannot find the problem. Mine has over 10,000. It's sad that no one can figure out how to fix, mine comes on constantly now. It originally started out on a cold engine and would stop, now it does not stop and is very annoying when driving.
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I got this message also. Dealer replaced the shifter under warranty took a few days to get the parts. Still waiting for it to reappear.
You will eventually have to replace the shifter. You can keep the knob but the assembly below is replaced with four bolts. I took mine apart and it is an electronic monster with capacitance contacts which I cleaned and put back together but in a hunch I knew that was not the fix since the tranny knew all along where the shifter position was. There is a ribbon cable from the shifter board up to the knob and I believe that since it flexes with the shifter column, that is the problem since all LEDs on the knob would go out when the message on the dash showed up. My 2012 Charger was just out of warranty with slightly over 37k miles so I bought the part online for $260. Mine would fail every day and since the replacement two months ago all is good.
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