Rear end Replaced
My dad rode in my 2014 Trailhawk the other day and asked me "what's that noise?'. Given the fact that I commute approx 400 miles a week, plus day to day driving, I am in my Jeep a lot. So this noise must have started low and crept up on me because I had no idea what he was talking about. This was brought up at the next oil change (dealer) and I was informed that the rear differential might need to be looked at. They didn't have time to do it that day so I took it to the local shop and asked if he could take a look at it for me. He told me that it looked like the rear end had been leaking approx 6 months to a year, and that it looked like the whole thing would have to be replaced. Keep in mind I had JUST broken the 100,000 mile mark. (all highway, no off road, no wrecks)
Since this seems like something that should have been caught prior to this, I took it back to the dealer who said that I would have to call chrysler care and see if they could do something for me. Their answer, "I'm sorry but there is nothing we can do."
The quote to get it fixed is $3500, and the sales people are making calls to see what they can get for my Jeep for a trade in.
Now I am sure that it is obvious at this point that I am not a "Car Person". I trusted that if I took my car in for regular oil changes, that I would be notified if something like this was becoming a problem. Apparently they wanted to wait until my warranty was up before they did that. I just wanted to post this here so that you can keep an eye out for this problem before you end up in my situation.