Hi, I'm sorry you're having issues with the download. Can you please confirm that you're using a USB larger than 4GB? We would recommend using the Kingston brand for the best results.
Alison
JeepCares

 

Hi, I'm sorry you're having issues with the download. Can you please confirm that you're using a USB larger than 4GB? We would recommend using the Kingston brand for the best results. Alison JeepCares

No where in the update does it say you need to use a Kingston USB and I went crazy doing the up a few years ago, but ONLY Kingston will work! Stupid!!

 

Yes, using a 16gb usb

 

Got another usb and it finally worked!

 

What was the new usb called? I’ve tried multiple with the same files not supported result.

 

One comment for late readers: I've found that USB 2.0 flash drives work better than USB 3.0/3.1 drives in the Jeeps.

 

Thanks for the heads up Kim. Had a few problems but eventually got it updated. Web page indicated there was an update available for my VIN so I followed instructions and downloaded the file to my download folder. Then I decided to try the download to a USB drive. Three tries and kept getting a "files not supported" error message. Looked in my downloads folder on the computer and the Windows 10 system had unzipped the file and showed 5 files. I copied them to a USB drive and it worked. The update took 25 minutes and showed 14 units updating. Updated system from 17.43.01 to 18.45.01. Do not turn off your radio or engine until you get a final message that the update is complete. Prior to that it will look like it is done after the final unit is updated but there is still updating going on in the background but don't turn off the system. Park your Jeep outside and shut everything off. Plug in the USB drive and restart. You should be prepared to sit and let the Jeep idle for 25 or so minutes till the update is complete.

 

Checked the Uconnect web site and an update is available for my VIN.
Updated Uconnect from 17.43.01 to 18.45.01, uneventful update.
I have a 2014 V6 TH with Uconnect 8.4A build date 1/4/2014.
Downloaded the file to a USB 2.0 thumb drive using Windows 10 Pro and Google Chrome.
Extracted the files and copied swdl.upd to the thumb drive.
Printed and followed the instructions from the Uconnect web site.
Read the log file on the thumb drive and everything seemed to work ok.
Tried to use the Yelp app but the Service is not available, probably because I don't have navigation.
The whole exercise took about 45 minutes, my TH still runs so I am good.

 

Probably has something to do with the GPS losing its mind after the Daylight savings time update. Mine has lost its mind unfortunately. All old iphones also had this problems apparently. Sounds like I will need to download this as well.

https://www.washingtonpost.com/tech...iphones-need-this-update-by-sunday-or-gps-email-wont-work-correctly-apple-says/

 

Who knows? It's apparently too much trouble for FCA to take 10 seconds to issue a note stating what the updates change.

 

I have a 2014 V6 TH with Uconnect 8.4A build date 1/4/2014.
I have the Yelp app on Uconnect but the service is not available.
I suspect I need navigation for it to work. Just searched the Internet, I need navigation.
Can someone enlighten me on this technology?
It was a significant update, the file is huge.
Does the update add any noteworthy functions?

 

I did the update over the air with no issues but I don't know what was done and to what benefit to me.

 

I have had similar issue recently with the gps. The car tracks through woods and lakes and the vocal prompts do not respond. Is there a way for me to reset the gps somehow? I don’t see it in the manual.

 

What system software are you running? If it's below 18.45.01, you probably are experiencing the GPS rollover bug. Go to driveuconnect.com > Support > Software Update and check for the latest software.

 

I have tried twice to update. Two different flash drives and lots of time. Navigation screen will not load at all. Shows the blue globe and does nothing. Uconnect customer service has been awful and I was scolded by the last rep. Dealers don’t have appointments available so upset.

 

What exactly are you updating? System software or map database? The GPS rollover bug is fixed by updating the system software.

 

Received a phone call from UConnect and he left a voice mail.
Basically they want you to do the update so GPS navigation will work correctly.
I have already done the update and I don't have navigation so I will just ignore this.
If I have any questions I am to call 1-877-855-8400.
I don't have any questions so I am not going to call.
Is this phone call legitimate or is it a scam?
The caller ID was "800 SERVICE" which is definitely a scam.
Checked the UConnect web site and the phone number is for "Uconnect®—General Support".

 

Checked the VIN numbers, and it says up to date? Must be
a pre-2018 update???

 

Nope, I also have a 2018 and needed the update. They're obviously having problems with their database as mine also said it was up to date when I checked the VIN, but it was still running the older software and NAV was out of whack.

Check your system software to see what version you are running. If it's under 18.45.01, you need the update. In my case, I had 17.43.01 installed, but the website said I was up to date. I had to open a case with Uconnect support and have it escalated to get someone with more than 3 active brain cells to make the update available for my VIN. Once they did and I updated, all my NAV issues went away.

 

I forgot about this thread.
I tried the screen shot above and this is what pops up...

 

Oh and yes, I tried that link!

The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.

Yeah, I can't do that on the 2019... It says there's an update, and got
as far as downloading the .zip file...

https://rsur.download.chrysler.com/1609/Instructions,18_45.pdf?__gda__=1588601247_b9b56f7d26f3108ac69019e66984fd04

 

I was to by a u connect customer service rep, you have to use a Kingston usb or a Kensington flash drive to get the "best results"

 

Thank you. That’s the info I was looking for!

 

^^^Make sure your usb sticks are formatted in the older FAT32 format if you haven't already.^^^

 

I am also having issues with my 2015 jeep cherokee. I have version 18.11.07 and the new one is 18.45. Downloaded new software on 8 gb usb drive but when i put it in nothing happens? Now what?

 

See my post #32 about the FAT32 format.

 

Put swdl.upd on the thumb drive, make sure there are no other files on the thumb drive, make sure there is nothing in the USB ports.
I used a 4GB SanDisk Cruzer thumb drive. It is USB 2.0 and FAT32
I was running the engine at idle the whole time.
A swdlLog.txt file will be written to the thumb drive when the installation is complete.
Verify your software level by looking at the Uconnect screen in your vehicle.
Uconnect has the full instructions someplace, I found them and followed them and the install worked.
Took about 30 minutes and had to open and close the drivers door several times. It was brutal.

Never heard of 18.11.07, do you mean 17.11.07?
17.11.07 only applies to Canada and Mexico. Refer to TSB 08-071-17

Also, refer to "IMPORTANT CUSTOMER SATISFACTION NOTIFICATION VB3" available from FCA.

I received a post card with a USB with the update files on it. It is VIN specific.
There are 25 different software versions that can be updated to 18.45.01.
10 of the versions can only be updated by your dealer.
I have the chart.

 

Try a small drive. Most of us use a 4-8 gig….


Sent from my iPad using Tapatalk

 

Refer to Post #38
I don't know if a 32gb flash drive will work?

 

I have used a SanDisk USB2, 4GB, formatted to FAT32. Works fine.
I have the official 1 page Unconnect instruction sheet and it does not specify a particular Brand Name.

 

Hello. I live in Poland. I have a question. Can anyone help me update uconnect? Is there an option to change the language to Polish? My version is 11/18/07. Please help. Thank you.

 

Tomi, you only need to post on one thread. We see them all...😎

 

Bright. I think that I will ask this question on many topics and I will get a quick answer. Sorry.

 

Once is good. Looks like Gary is your guy, and he'll see it...😉😎

 

Thanks. I wonder how they do the conversion in my country to Polish? I think it's an update image uploaded via USB. There are many companies that offer this service, but they are quite expensive. i went to the mopar website and entered the Vin. There is no update for me.