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Service Shifter error message

324K views 229 replies 110 participants last post by  sanghill  
#1 ·
A few days after I picked up my jeep an error message popped up. I went to the dealer and they did a flash update. It went away but now it's back. Anyone else see this and if so, what was the remedy. I read somewhere that it's the shifter module but who knows? I've really had bad luck so far.
 

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#226 ·
Just got a call from the dealer. Replacing shifter bezel and harness.
$100. Glad I have Lifetime Maxcare so when the PTU fails, it'll
only be $100.

Messing with the guy I asked him how long it would take to order
the parts. He said this is a common issue, and they keep plenty
in stock!
 
#229 ·
Hi @mully, Thank you for your loyalty to the Jeep family! We are sorry to hear that you are experiencing this shifter concern with your Jeep. If you would like additional support while your Jeep is in service at your dealer, please feel free to reach out to us. You can send our team a private message with your VIN, mileage, and dealer to get started. Darlene Jeep Social Care Specialist
I as well have had my service shifter light come on and all my lights on my shifter lit up. I turned it off and back on and it's gone, this has happened twice so far on my 2017 Jeep cherokee latitude.