They say when you think of something too much it actually happens.
2019 Limited with 57k miles started to intermittently have the 4wd service light come on and off like a month ago.
No weird noises, shifting smoothly switching to all terrain options snow, sport mud without issue.
The sticker on my window says 10/24 so I think to myself i am under 60k and i still have 9 months left for the 5 year sooo I’ll make an appointment in a couple weeks.
I made an appointment and they told me to bring it in next week ok all good.
I am about to drop off the car and i start discussing with the mechanic advisor about the issue bla bla and i ask him can you check to make sure i am still under warranty, he checks and he says your warranty expired yesterday 😳
I say how is that possible and he said that the warranty starts they day the car was first serviced or something like that.
My sticker is 10/24 which indicates the date was sold for the first time how is the car serviced for the first time in January 2019🤦🏻♂️
Long story short they couldn’t offer goodwill since I didn’t buy the car there.
The dealer I bought the car is not a jeep dealer it’s a generic dealer and the jeep dealer they partner they didn’t want to help either.
I took it to a mechanic that i know and asked him if he is comfortable troubleshooting something like this and he said yes.
So i went this afternoon to see if he found out and he said he called the jeep dealer that he usually buys parts from and they guided him through the whole process of troubleshooting and found out the actuator is stuck and locked on permanent 4wd mode.
They told him that they deal with this all the time and had the car diagnosed within minutes.
$750 for the actuator
$30 for transfer case fluid
$225 programming
$700 labor for a total of $1800 just to replace the actuator and pray to god that it will solve the issue.
Ive had the car since October and although i like the car this is very disappointing.
Back in November a month after i bought the car it sat almost 3 week at the dealer trying to figure why the left turn signal was out initially thought it was a headlight issue then a wiring issue then a module issue then the module was on backorder.
Dealer that I bought the car covered that its was like a $700 bill.
Anywah lets see how this one goes…
2019 Limited with 57k miles started to intermittently have the 4wd service light come on and off like a month ago.
No weird noises, shifting smoothly switching to all terrain options snow, sport mud without issue.
The sticker on my window says 10/24 so I think to myself i am under 60k and i still have 9 months left for the 5 year sooo I’ll make an appointment in a couple weeks.
I made an appointment and they told me to bring it in next week ok all good.
I am about to drop off the car and i start discussing with the mechanic advisor about the issue bla bla and i ask him can you check to make sure i am still under warranty, he checks and he says your warranty expired yesterday 😳
I say how is that possible and he said that the warranty starts they day the car was first serviced or something like that.
My sticker is 10/24 which indicates the date was sold for the first time how is the car serviced for the first time in January 2019🤦🏻♂️
Long story short they couldn’t offer goodwill since I didn’t buy the car there.
The dealer I bought the car is not a jeep dealer it’s a generic dealer and the jeep dealer they partner they didn’t want to help either.
I took it to a mechanic that i know and asked him if he is comfortable troubleshooting something like this and he said yes.
So i went this afternoon to see if he found out and he said he called the jeep dealer that he usually buys parts from and they guided him through the whole process of troubleshooting and found out the actuator is stuck and locked on permanent 4wd mode.
They told him that they deal with this all the time and had the car diagnosed within minutes.
$750 for the actuator
$30 for transfer case fluid
$225 programming
$700 labor for a total of $1800 just to replace the actuator and pray to god that it will solve the issue.
Ive had the car since October and although i like the car this is very disappointing.
Back in November a month after i bought the car it sat almost 3 week at the dealer trying to figure why the left turn signal was out initially thought it was a headlight issue then a wiring issue then a module issue then the module was on backorder.
Dealer that I bought the car covered that its was like a $700 bill.
Anywah lets see how this one goes…
