If you are standing too close, the liftgate may stop. Step aside and see if that solves the problem.

 

Manual, or auto lift gate?


Mines manual, and it will hold itself open at 15"
It will will actually open at 30" when the struts
are in a position to lift the hatch. HTH

 

Manual, or auto lift gate?


Mines manual, and it will hold itself open at 15"
It will will actually open at 30" when the struts
are in a position to lift the hatch. HTH

Its auto.I tried changing the battery of the keys but still having the issue

If you are standing too close, the liftgate may stop. Step aside and see if that solves the problem.

Wish it did. I tried to open from far away from inside and at the back. each time still opening about 6 inches then closes.

 

Well my 2 cents ( which is not worth a whole lot lol) is maybe your struts are bad or are sticking and it just can no longer lift the weight so it only gets so far then cancels. Other than that only other thing I can think of is maybe its getting stuck somewhere? Maybe oil the hinges? I'm just throwing out ideas as I don't even really know how the auto liftgate works. Good luck though.

 

Try pulling fuse #50 for about 30 secs that lift gate loves to have its fuse pulled if it goes brain dead


2015 North 3.2 ActiveDrive 11 build date Feb 16 2015 fully loaded

 

Looks to me that the powerise module doesnt have enough power to lift it up. Then the system detects the stall from the Hall sensors and reverses the operation. So either your right strut is worn or the left electric one is. Or it can be your battery not giving enough current. It can take more than 5amps to lift it up from the bottom

 

If you close to it it could be that I've had mine do that when I don't step back far enough.

 

Wasn’t there a recall on the liftgate?

 

R27 power lift gate control module shield.


R27 power lift gate control module shield.

 

I wonder. Does it use the backup camera to see if anything is behind the car when opening. Maybe that’s why it won’t open if your too close. As for the battery issue you can test that by just starting the car then seeing if it will open.

 

On the outside chance it's a calibration issue, you might try a battery disconnect with the gate fully open. Leave it for 20 minutes or so.

 

were you able to resolve your issue? I'm having the same problem.