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These are NOT fluid or maintenance issues, please read and educate yourself to what is really going on .
Okay 😉 I know whats going on. If it related to maintenance or c clip issues then i would have stated that the fluids are the reason. Im just SIMPLY RESPONDING to the fluid part of his post. My jeep has been down for over 6 months because of the ptu and rdm splines having play. I kept my fluids changed with top of the line fluids on the market. I also have an automotive shop so im fairly educated on the matter. We just dont accept this particular work because we dont deal with warranties/recalls like a dealer would but if a jeep that doesnt fall under the warranty or recall was to come in and they want a ptu or rdm replaced, we would outsource for the parts needed, and get them ordered in and change the assembly out.. for anyone wanting to bite. Yes no matter what its always wise to change your fluids after the breakin process if the factory hasnt already done it(some manufacturers do this some dont). Its wise to change fluids period. Its doesnt nessecarily keep things from breaking or wearing. Things rub, bind, grind and this is metal were talking about here so there is heat, things breakdown, degrade and what have you..

No, changing fluids wont 100% prevent premature wear, it will infact slow the process, thats why people who change their fluids regularly and dont thrash their stuff last long. My family bought a 2000 silverado with the 4.8l and 5 speed and it has over 500k miles and never has any major work just exhaust, brakes, fluids, filters, bearings, rust prevention, batteries(normalnwear and tear stuff. As for faulty spline/incorrectly installed c-clip oil definitely wont stop a clip from popping off/out or splines from shearing off. I know poeple who have trailhawks and zero issues at 200k miles and i know trailhawks with less than 20k miles with every issue. All im trying to say is, change your fluids and regularly at that, thats it. If your jeeps going to break its going to break thats why they put recalls and warranties in place if its a big enough known issue as such.
 
Okay 😉 I know whats going on. If it related to maintenance or c clip issues then i would have stated that the fluids are the reason. Im just SIMPLY RESPONDING to the fluid part of his post. My jeep has been down for over 6 months because of the ptu and rdm splines having play. I kept my fluids changed with top of the line fluids on the market. I also have an automotive shop so im fairly educated on the matter. We just dont accept this particular work because we dont deal with warranties/recalls like a dealer would but if a jeep that doesnt fall under the warranty or recall was to come in and they want a ptu or rdm replaced, we would outsource for the parts needed, and get them ordered in and change the assembly out.. for anyone wanting to bite. Yes no matter what its always wise to change your fluids after the breakin process if the factory hasnt already done it(some manufacturers do this some dont). Its wise to change fluids period. Its doesnt nessecarily keep things from breaking or wearing. Things rub, bind, grind and this is metal were talking about here so there is heat, things breakdown, degrade and what have you..

No, changing fluids wont 100% prevent premature wear, it will infact slow the process, thats why people who change their fluids regularly and dont thrash their stuff last long. My family bought a 2000 silverado with the 4.8l and 5 speed and it has over 500k miles and never has any major work just exhaust, brakes, fluids, filters, bearings, rust prevention, batteries(normalnwear and tear stuff. As for faulty spline/incorrectly installed c-clip oil definitely wont stop a clip from popping off/out or splines from shearing off. I know poeple who have trailhawks and zero issues at 200k miles and i know trailhawks with less than 20k miles with every issue. All im trying to say is, change your fluids and regularly at that, thats it. If your jeeps going to break its going to break thats why they put recalls and warranties in place if its a big enough known issue as such.
Careful you have to be an expert on here to comment, people get all offended if you have a question I’ve noticed 😂
 
Okay 😉 I know whats going on. If it related to maintenance or c clip issues then i would have stated that the fluids are the reason. Im just SIMPLY RESPONDING to the fluid part of his post. My jeep has been down for over 6 months because of the ptu and rdm splines having play. I kept my fluids changed with top of the line fluids on the market. I also have an automotive shop so im fairly educated on the matter. We just dont accept this particular work because we dont deal with warranties/recalls like a dealer would but if a jeep that doesnt fall under the warranty or recall was to come in and they want a ptu or rdm replaced, we would outsource for the parts needed, and get them ordered in and change the assembly out.. for anyone wanting to bite. Yes no matter what its always wise to change your fluids after the breakin process if the factory hasnt already done it(some manufacturers do this some dont). Its wise to change fluids period. Its doesnt nessecarily keep things from breaking or wearing. Things rub, bind, grind and this is metal were talking about here so there is heat, things breakdown, degrade and what have you.
No, changing fluids wont 100% prevent premature wear, it will infact slow the process, thats why people who change their fluids regularly and dont thrash their stuff last long. My family bought a 2000 silverado with the 4.8l and 5 speed and it has over 500k miles and never has any major work just exhaust, brakes, fluids, filters, bearings, rust prevention, batteries(normalnwear and tear stuff.
OK. You seem reasonably skilled. Many of the components on the KL are "lifetime" lubrication so they don't have convenient drain/fill ports. The transmission, PTU, and RDM don't even show up in the maintenance schedule, though many agree they should be changed at some point. Do you have a writeup on how you changed your fluids? The PTU in particular have stymied many because there is no convenient drain plug, at least not without modifying the PTU. What's your method?

As for faulty spline/incorrectly installed c-clip oil definitely wont stop a clip from popping off/out or splines from shearing off. I know poeple who have trailhawks and zero issues at 200k miles and i know trailhawks with less than 20k miles with every issue. All im trying to say is, change your fluids and regularly at that, thats it. If your jeeps going to break its going to break thats why they put recalls and warranties in place if its a big enough known issue as such.
Since the recall notice said that approximately 2% of the recall population is estimated to have the defect it doesn't surprise me that there are many with no problems. The issue I have is knowing whether or not I'm in that 2%. I don't want to be on a road trip thousands of miles from home when mine snaps - especially since there is no remedy at this time. The PTU is not made by FCA, but rather AAM. It is the EcoTrac system found in many vehicles, especially Ford. The problem is none of the Ford PTUs are interchangeable with the Cherokee. Since the Cherokee is out of production, I would presume AAM doesn't have that particular line running either. So there is not much current stock left, or the stock that is available is under the recall "stop sale" order. Thus, we wait.

...and lighten up a little. Posting a completely unrelated response to a thread is not uncommon, but it can draw a response - as you found out. We are all friends here, or at least we believe we are.
 
Exactly especially since I'm driving I-90 from Washington to just outside Albany NY and what happens if something goes wrong where there is no cell service, or even if there is hundreds of miles from the nearest emergency services.

I'm ok driving in WA and such cause at least services are always near by and pretty much universal cell service.
The interstates have pretty good cell coverage. Secondary roads not so much in remote areas.
 
Since the recall notice said that approximately 2% of the recall population is estimated to have the defect it doesn't surprise me that there are many with no problems. The issue I have is knowing whether or not I'm in that 2%. I don't want to be on a road trip thousands of miles from home when mine snaps - especially since there is no remedy at this time.
It’s good that Chrysler/Stellantis have figured out the cause of the problem. But we have known there is a problem with the PTU in these cars for years. I’m pretty sure there was even a class action lawsuit about it.

But the risk hasn’t changed just because Chrysler finally figured out the cause. Either your vehicle has this problem or it doesn’t. You couldn’t know for sure before and you can’t know for sure now.

If you’d have been comfortable going on a road trip before, like many of us have done, I don’t see any reason to change plans now. Any car can have a relatively terminal problem on a road trip. Someone could also run into you, damaging the car enough that you can’t drive it home.
 
It’s good that Chrysler/Stellantis have figured out the cause of the problem. But we have known there is a problem with the PTU in these cars for years. I’m pretty sure there was even a class action lawsuit about it.

But the risk hasn’t changed just because Chrysler finally figured out the cause. Either your vehicle has this problem or it doesn’t. You couldn’t know for sure before and you can’t know for sure now.

If you’d have been comfortable going on a road trip before, like many of us have done, I don’t see any reason to change plans now. Any car can have a relatively terminal problem on a road trip. Someone could also run into you, damaging the car enough that you can’t drive it home.
Exactly. If certain vins are recalled and they perform the software update. I believe when they find the final remedy. All affected vins should recieve the remedied part. And as for the road trip. Just go. If its going to break, itll break.
 
I'm just following this thread to stay informed. Random thoughts directed at nobody, just thinking out loud.

I saw 2% of vehicles effected in the thread. I kept wondering where that number is coming from. It's from the NHTS "Recall 573 report". It's dated Jan 16th,
Population :
Number of potentially involved : 63,082
Estimated percentage with defect : 2 %
So if my math is right, our individual odds of "winning the lottery":
63,082 * 0.02 = 1,261.64
or to round up, I'm guessing that means, 1262 Cherokee's could end up shitting the bed.

Or to look at it another way:,
63,082 - 1262 = 61,820 Cherokees are probably okay.

So on an individual basis, our odds are pretty good. Not that we should have to hope for favorable odds to begin with.

Still, 1262 potential court cases suing them, as far as their lawyers concerned is nothing to sneeze at.

I was talking to my local mechanic about this the other day. He's a big jeep guy. Family run shop. Most honest mechanic I've ever met. Conversation summary is this:

Their going to do the bare minimum. What they'll do is get in there, drop it, check for wear, if they don't see any, they'll button it back up, and kick it out, without changing a thing. As an example, He mentioned a jeep recall involving a pump (I don't remember which one), he called them out on it. Basically say, "look I do this for a living, I know your just going to put the old one right back in. You know it, I know it, change the pump while you've got it down anyway". He said he was surprised that they did, but his case was an exception. Probably because he called them out on it, and that particular dealer gave in.
 
My 2018 Jeep Cherokee Trailhawk has the same problem the PTU is also broken since 12 December 2024. This is not the first time the PTU broke it also happened in 2018. My 2018 Jeep Cherokee Trailhawk falls under this recall NHTSA 25V-011 and Manufacturer 01C. I was about 3 hours away from home when it happened. I went to make a left hand turn during rush hour traffic and lost all power. The splines from the PTU to the Transmission are damaged. FCA Claims told me I would get my money back if I got it repaired. I have had problems with the current Jeep dealer and still waiting on a new PTU. It has been really stressful because I’m in the Army and I live about 35 minutes away from base.
 
My 2018 Jeep Cherokee Trailhawk has the same problem the PTU is also broken since 12 December 2024. This is not the first time the PTU broke it also happened in 2018. My 2018 Jeep Cherokee Trailhawk falls under this recall NHTSA 25V-011 and Manufacturer 01C. I was about 3 hours away from home when it happened. I went to make a left hand turn during rush hour traffic and lost all power. The splines from the PTU to the Transmission are damaged. FCA Claims told me I would get my money back if I got it repaired. I have had problems with the current Jeep dealer and still waiting on a new PTU. It has been really stressful because I’m in the Army and I live about 35 minutes away from base.
Hey @Armycole16 ,

Welcome to the Forum! Does your Cherokee still move through rear-wheel-drive? The software fix for the worn-splines issues was that your PTU was to send power to the rear wheels (to keep mobility) and to engage the parking brake when parked (to keep the car from rolling away).

I always hate having to pay in advance because then the onus is on the customer to get the money back (e.g. what if they claim later the issue was not the covered warranty item but something else etc.) Get everything in writing too.
 
If you’d have been comfortable going on a road trip before, like many of us have done, I don’t see any reason to change plans now. Any car can have a relatively terminal problem on a road trip. Someone could also run into you, damaging the car enough that you can’t drive it home.
Exactly. If certain vins are recalled and they perform the software update. I believe when they find the final remedy. All affected vins should recieve the remedied part. And as for the road trip. Just go. If its going to break, itll break.
I've had terminal problems on road trips. For example, I had a Ford van conversion and was towing a travel trailer on a trip from Arizona to Michigan with our four kids to attend a wedding. Had a bad camshaft that took out the distributor rotor in remote New Mexico. That was before cell phones and probably in an area that has no coverage now! That's a full engine removal to fix. It was in the garage over a week. We drove non-stop to Michigan and made it to the wedding with about a hour to spare. Not the end of the world, but very annoying and stressful, especially with small kids.

I've had others too, but all of them were back in the day when the longest wait for parts was the length of time for the parts to be shipped. I only had one backorder situation. The dealer did a temporary fix that got us on our way. I had it fixed for real when I got back to Arizona and could wait out the backorder.

I've had fatal breakages on my Jeeps, mostly by beating the bejesus out of them in Moab. But that was planned for. They were towed behind the motorhome. Mostly trailered, but a couple of flat-tows too. Pretty good at removing driveshafts in the campground so they are towable. Can't do that with the Cherokee.

6-month waits for PTUs... ugh!

Been thinking about this a lot. I'm going to be towing the Cherokee behind my motorhome. For those of you that had the PTU splines break, can the PTU still be put in neutral? That way I can at least tow it back to AZ and park it in the dealer lot while I wait for a PTU!

I'm pretty sure if the range shift sleeve or fork breaks (also called out in the recall as possibilities), I'd have to rent a U-Haul car hauler. Not the end of the world.

My wife is not at all on board with that. However, I have a bit of time on my side. Either FCA gets the recall done, or I've finally worn down my wife enough to take the risk!
 
Hey @Armycole16 ,

Welcome to the Forum! Does your Cherokee still move through rear-wheel-drive? The software fix for the worn-splines issues was that your PTU was to send power to the rear wheels (to keep mobility) and to engage the parking brake when parked (to keep the car from rolling away).

I always hate having to pay in advance because then the onus is on the customer to get the money back (e.g. what if they claim later the issue was not the covered warranty item but something else etc.) Get everything in writing too.
Hey Gary,

I’m just curious are talking about the recall for the software update back in 2018? My PTU was replaced back in 2018 not just a software update. My PTU that in there now is a part of the recall. I put my VIN in the NHTSA and my Cherokee is apart of the recent recall that I put in my original post. I also verified the part number as my PTU is not in my car at the moment because it’s sitting in the shop since December 12. But when it first happened it did go in reverse but I tried a second time and it would no longer go in reverse. I have pictures of the PTU and the splines are really worn down. this situation is very stressful and I wish there was an easier fix. Thank you for responds and I’m by no means a expert on any of this
 
Been thinking about this a lot. I'm going to be towing the Cherokee behind my motorhome. For those of you that had the PTU splines break, can the PTU still be put in neutral? That way I can at least tow it back to AZ and park it in the dealer lot while I wait for a PTU!
I drag mine too, I figure worst case scenario I get a U-Haul trailer and winch it up onto the trailer. The U-Haul car trailers use a surge brake so you don’t have to deal with having a trailer brake controller.
 
I plugged in my parents' VIN for their '18 TH and it is subject to 01C

When I call up 01C.pdf from the FCA website it still reads:
"The remedy for this condition is not currently available."

So, is anyone being scheduled at this time? Or is there truly no fix whatsoever at the moment?
 
Hey @Armycole16 ,

Welcome to the Forum! Does your Cherokee still move through rear-wheel-drive? The software fix for the worn-splines issues was that your PTU was to send power to the rear wheels (to keep mobility) and to engage the parking brake when parked (to keep the car from rolling away).

I always hate having to pay in advance because then the onus is on the customer to get the money back (e.g. what if they claim later the issue was not the covered warranty item but something else etc.) Get everything in writing too.
W47 was only for 2014-2017 AD2 Cherokees up to a certain date.
There is confusion now because this is Dejavu with more 2017-2019 AD2’s now in the 01C recall that has no so called fix planned yet, and the bad PTU part recall too.
their Cherokee will not have any safety programming it’s an 18. 😎
Oh and Recall 45A was only 16-17 MYs
This is going to continue to confuse the subject especially people with MY 2017 because they are in multiple categories now.
 
Hey Gary,

I’m just curious are talking about the recall for the software update back in 2018? My PTU was replaced back in 2018 not just a software update. My PTU that in there now is a part of the recall. I put my VIN in the NHTSA and my Cherokee is apart of the recent recall that I put in my original post. I also verified the part number as my PTU is not in my car at the moment because it’s sitting in the shop since December 12. But when it first happened it did go in reverse but I tried a second time and it would no longer go in reverse. I have pictures of the PTU and the splines are really worn down. this situation is very stressful and I wish there was an easier fix. Thank you for responds and I’m by no means a expert on any of this
Wow, really sorry to hear. It's crazy to be w/o a car waiting for a part for so long. Can you post that photo if you get a moment? Would like to see how low they got (does is still show splines or worn to smooth metal). I was surprised that it even went into reverse as the forward/reversing mechanism is done in the transmission, the PTU isn't involved. I think at the time your splines had just caught 'just enough' when changed to the other direction that they grabbed but after that time, they just were too worn down to catch anymore.

I guess that back in 2018 when your PTU was replaced, they probably thought they got the worn-spline issue licked so didn't implement the emergency-engage-RWD software update for vehicles with the "revised" PTU and now they're finding them wearing down as well.

Again, sorry man, it's horrible being w/o a car for so long :confused:
 
Wow, really sorry to hear. It's crazy to be w/o a car waiting for a part for so long. Can you post that photo if you get a moment? Would like to see how low they got (does is still show splines or worn to smooth metal). I was surprised that it even went into reverse as the forward/reversing mechanism is done in the transmission, the PTU isn't involved. I think at the time your splines had just caught 'just enough' when changed to the other direction that they grabbed but after that time, they just were too worn down to catch anymore.

I guess that back in 2018 when your PTU was replaced, they probably thought they got the worn-spline issue licked so didn't implement the emergency-engage-RWD software update for vehicles with the "revised" PTU and now they're finding them wearing down as well.

Again, sorry man, it's horrible being w/o a car for so long :confused:
Hey Gary,

yes for sure I can send the pictures later today. However, it shows the control module was updates on the PTU if that’s the correct name from back in 2018 on that recall. The splines are wore but not completely smooth on both parts. Yea it’s sucks right now for sure
 
From NHTSA:

How Are Problems With Recalled Vehicles or Equipment Remedied?

Once a safety-defect determination is made, the law gives the manufacturer three options for correcting the defect: repair, replacement, or refund. In the case of a vehicle recall, the manufacturer may choose to repair the vehicle at no charge; replace the vehicle with an identical or similar vehicle; or refund the purchase price in full, minus a reasonable allowance for depreciation.


The "repair" remedy is a problem. The ADII PTU issue has been languishing since the first ones were made in 2013. Maybe they are coming up with a clever way to resolve the issue, but how many recalls have there been so far without resolution? Too many! How many spare PTUs are they laying around? For sure way too few! How easy is it to crack open the PTU to repair it? Some have tried, but it isn't easy. The PTU, according to FCA, is not intended to be a serviceable unit.

The "replacement" remedy is unlikely. The Cherokee has been out of production since 2023 and the production numbers were getting quite small near the end. Unless there are enough unsold 2020-2023 vehicles with ADIIs sitting around, replacement doesn't seem like a viable option. Unless, of course, they decide to replace with a 2026 Cherokee KM (or whatever it will be called). I doubt they would do that, but???

So that leaves "refund". The RAM and JK forums are full of stories where FCA is buying out vehicles that have the Lifetime Powertrain Warranty, which was standard on at least 2008 and 2009 models. The buyout is market price of the vehicle AND you get to keep it - you just lose the warranty.

I'm guessing it might be a combination of "repair" and "refund". You bring your car in and the dealer will drop the PTU and look for whatever it is FCA tells them to look for. If they don't find anything, they'll button things back up and say "Have a nice day!". If the DO find something, then it's "Here is a check for your car. Sorry it's so low, but these things have taken a hit in depreciation! Have a nice day!"

We'll see. I was going to say "We'll see soon enough", but that ship has sailed.

I'm not a fan of Consumer Reports, but here is a good read on recalls:

.
 
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