This is what your bulbs look like :
https://www.amazon.com/XtremeVision-HID-Xenon-Replacement-Bulbs/dp/B00XQ6GP2W
See that blue thing ? That's the solid wire underneath. It runs outside the bulb itself. This wire, if positionned incorrectly inside your headlamp, will cause a shadow.
In your case, the bulb was inserted and locked into position with the wire at the 1 o'clock position (upper right), causing a shadow down low and left, at the 7 o'clock position. To remove this shadow, the bulb must be postionned differently. In practical terms : bulb needs to be pulled out and repositionned by moving one tab over clockwise ; this will rotate the bulb roughly 60 degrees clockwise, moving the shadow roughly to the 11 o'clock position. At 11 o'clock, the shadow is not visible in your beam pattern because it will be above the projector cutoff. Wire can't be removed, shadow cannot be removed, but... it can moved into the area where it doesn't matter (above the beam cutoff).
So if you go back to your installer... tell them to pull the bulb out and rotate it clockwise one tab position. This will cure the shadow.
Also... there is a good possibiity the passenger side bulb has the same problem. You would not see the shadow because the driver's side beam is filling it out. Best way to confirm this : pull up to a wall or garage door at night and check if you have one or two shadows. If two, I would have both bulbs repositionned.
Installer must be told about the wire position and why it causes a shadow, so they don't repeat the same mistake again with another customer.