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Discussion Starter · #1 ·
Hi All!
I have a Cherokee Limited on order since 11/4.
The Jeep Vehicle Order Tracking System (VOTS) is still showing "Production Scheduled" as it has for 1 month. However, the dealer says that it is shipping tomorrow, 12/9. Anybody else had this issue , where the system isn't updating?
Thx,
Mike
 

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Same exact issue. It's been three weeks in D1 status for me and my dealer says my car will ship next week. Crazy!
 

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VOTS only updates when there is movement on thr vehicle. The estimated ship date is just that an estimate and was put in when it entered D1. Once it enters production that date will change in the system. The dealer can't see anything other then what Chrysler puts into the database.
 

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Discussion Starter · #4 ·
So since VOTS still says "Production Scheduled" as of today, Dec 8th, I shouldn't expect it to ship tomorrow, Dec 9th, as the dealer says? Hmm. You would think the dealer would try to give accurate info? He said, "you will have your Cherokee next week!"
 

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So since VOTS still says "Production Scheduled" as of today, Dec 8th, I shouldn't expect it to ship tomorrow, Dec 9th, as the dealer says? Hmm. You would think the dealer would try to give accurate info? He said, "you will have your Cherokee next week!"
I ordered on 11/9/13. The dealer told me the expected ship date is 12/11/13, VOTS says D1 since 11/21/13, MOTS says D1, too. Good news is, it only takes 24 hours or so to build one. Once they start, ready to ship should come quickly.

If you follow this link, there are some pretty cool videos of the cherokee being built. Shows how fast the process is:
http://www.13abc.com/search?vendor=ez&qu=jeep+cherokee

Hopefully we both get ours soon!
 

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Order tracking on jeepgarage.org. It's kind of cool, because once it ships, you can see where it is while it's on its way. The status may be more current than VOTS.
Simply become a level 3, 4(level 4 and lifetime also receive a custom build sheet) or Lifer and receive FREE tracking of your build and delivery process for your 2014+ Jeep Cherokee KL!
Simply click this banner to become a level 3, 4 or Lifetime member! Then send your von or vin# to Milous Or Scottina06 to start the MOTS tracking process for your KL Cherokee!
Here's an example of MOTS tracking:

your user name (Cherokee - True Blue)
Date ordered: N/A
Current Status: KZ
D1 status date: 10/08/2013
Estimated delivery: 12/02/2013
Built - Pending Inspection: (I) 11/06/2013 01:40 AM EST Toledo North Assembly, OH
Departed Facility 11/06/2013 12:37 PM EST Toledo Rail, OH
Departed Facility 11/20/2013 04:10 PM EST Awhc - Toledo Ottawa South, OH
In Bay At Facility 11/20/2013 04:15 PM EST Argus - Toledo, OH
Vehicle off Hold 11/21/2013 11:30 AM EST Awhc - Toledo Ottawa South, OH
Plant Release (KZ) 11/21/2013 02:32 PM EST Toledo North Assembly, OH
Adv Ship Notice to Dest Ramp 11/21/2013 02:32 PM EST Awhc - Toledo Ottawa South, OH
Paper Receipt 11/21/2013 05:36 PM EST Awhc - Toledo Ottawa South, OH
Staged For Shipment 11/22/2013 03:28 AM EST Awhc - Toledo Ottawa South, OH
Departed Facility 11/22/2013 04:03 PM EST Awhc - Toledo Ottawa South, OH
Released from Industry 11/22/2013 05:07 PM EST On Railcar - Toledo 2 Assembly, OH
Train Departure 11/24/2013 08:46 PM EST On Railcar - Goshen-great Lakes, IN
Interchange Delivered 11/25/2013 03:43 AM EST On Railcar - Gibson, IN
Interchange Received 11/26/2013 01:05 PM EST On Railcar - Proviso, IL
Train Departure 11/26/2013 07:44 PM EST On Railcar - Beverly, IA
Train Departure 11/27/2013 02:51 AM EST On Railcar - Fremont, NE
Train Departure 11/27/2013 10:39 AM EST On Railcar - North Platte West, NE
Train Departure 11/27/2013 11:07 PM EST On Railcar - Cheyenne, WY
Placed at Industry 11/28/2013 03:17 AM EST On Railcar - Rolla, CO
Unloaded From Railcar 11/28/2013 01:20 PM MST Rolla, CO
Departed Facility 12/02/2013 02:46 PM EST Rolla, CO (on truck to dealer)
Vehicle Delivered to Dealer 12/02/2013 02:00 PM MST
 

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Discussion Starter · #8 ·
Ah, very cool. I did check out the Channel 13 videos, also super interesting...all of those robots, but glad to see humans still there as well. Thx for passing that on.
 

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I wrote Chrysler Group LLC about delivery dates. The reason I wrote is I see a number of people who ordered after I did (11/2) that say they have a delivery date and I asked my dealer and they said they don't have one for me. Well here is the reply I got from Chrysler.


It is great to read of your interest in Jeep.

There are many factors that can affect the production and delivery of a
new vehicle order that cannot be predicted, therefore, we are always
reluctant to provide specific timing. Some dealerships may provide a
estimated delivery date based on previous ordered vehicles, but may not
be accurate.

We encourage you to visit our VOTS at http://www.jeep.com/vots on a
periodic basis for updates.

You are always welcome to reply back to this email and I will respond
back to you as promptly as I can. If you prefer, you can also reach us
directly with your questions at the Jeep Product Information Center by
calling 1-800-964-0600. When you call, I can connect you directly to
your local dealership, providing your call is during the dealer's hours
of operation.

Thank you for your response, David. Have a great day!

Sincerely,

Jason
Jeep Product Information Center


So after receiving this from them I have decided that I will get my wife's Cherokee sometime in the future.
 

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Discussion Starter · #10 ·
YEah, that's vague. I am trying to think of the waiting as part of the fun. Trying REALLY hard since the car i have has a leaking roof and it's pouring rain outside.
Mike
 

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Ok I checked VOTS on Saturday and again yesterday nothing new so this morning I check and here is what I get.

Production Stages


  • Confirmation
  • Confirmation
  • Production Scheduled
  • Production Scheduled
  • Frame
  • Frame
  • Paint
  • Paint
  • Trim
  • Trim
  • Final Inspection
  • Final Inspection
  • Shipment
  • Shipment
  • Delivery
  • Delivery









Current Vehicle Status : Final Inspection


Your vehicle order has been received by our corporate office
Your vehicle order has been verified and is scheduled to be produced in our assembly plant
The primary exterior structure of your vehicle is being assembled
Specialty exterior paint coating is being applied to your vehicle
The interior features and engine are being installed in your vehicle
This multi-phase production stage includes post-assembly inspection, final accessory installation and shipment preparation of your vehicle
 

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Then I check JeepStatus and it tells me this.

Jeep Status

Version 0.2

Code: JS
Description: Final Inspection Explanation: Shipped To Storage
So I guess it updated over the weekend because even Jeep


Status showed it as D1 yesterday. So should be getting something later this week or next. Wife will be happy but she won't have her 4x4 anymore, her choice so just get FWD because she felt the MPG to be more important, she always says if I need 4WD to get somewhere then I don't need to go.
 

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Lots of useful information.
Questions I have:
I went into D1 (Cherokee limited)on 11/20 with ship date listed as n/a (mots).
Vots system has been at production scheduled from 11/20.

#1. What has been your experience of production scheduled to build
to delivery.
It seems to be 3 weeks from D1 to production of late.
#2 Has anyone else had N/A for est delivery date and been on schedule of 3 weeks production scheduled to production?

Thanks
Cherokee limited dark cherry, Tech, Luxury group, Tow, V6, off road suspension, and Nav.
 

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Ok, overnight, the VOTS system for my Cherokee changed from "Production Scheduled" to "Trim". Nice.
Mike
I am envious! That is really great. What was your order date?

Seguerski, MOTS says your order date was 10/9/13?
 

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yes, my order date was 10/09/13.

I'm assuming one or more components of my order are what has held it up until now...

possible culprits:
  • panoramic sunroof
  • cloth/vinyl/leather seats
  • remote cd drive
my bet is on the roof/seats as both were/still are in short supply...
 

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I ordered on 11/5 and started checking VOTS on 11/11/ (when I got the email) and it has been saying Production Scheduled since 11/11. I did the Jeep Garage membership and that shows Production Scheduled on 11/20 and my estimated delivery date is still listed as N/A.

I ordered Limited 4x4 with panoramic sunroof, leather seats and technology package. I'm hoping by the end of the year but it feels like I'm never going to get it. Those of you that ordered back in August/September, can't imagine your wait.
 
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