[JeepCares]

I followed the on screen instructions, everything seemed to do ok then a screen came up saying ‘failed to update, see dealer’. I was in an open area and had good signal. This has happened two times now. Any ideas?

Hi keyoctave,
We're sorry to hear about the troubles you've experienced with this update. If you decide to visit your dealer, feel free to keep us updated. If additional assistance is needed, please send us a private message!
Alex
Jeep Cares

 

[JeepCares]

As I expected, today has come and seen the NAV function become completely useless to me. I left earlier this afternoon to run a few errands and for fun, I opened the map when I hopped in. There was about a 1.5 mile variance between where I actually was, and where the NAV system thought I was. I ran my errand, and by the time I got home, there is now about a 70 mile difference between where I am and where my NAV thinks I am.

Grr.

Hi, I would recommend updating your Uconnect system. The files for software level 18.45.01 is currently available on driveUconnect.com. I would recommend checking if this update is available for your vehicle. If so, you will be able to download the software to a USB and update your vehicle at home. Please let me know if you have any questions.
Alison
JeepCares

 

[JeepCares]

I got two updates in the last few days. After the first, the clock would not set to the correct time and a message "not currently subscribed to voice texting". After a couple hours it all started working. Well, the next day another "update" notification and it's been three days and still the clock is off and Uconnect says "no active subscription". I tried to go to website and of course it is not working. What the **** is up with Jeep and their customer support!!!

Hi. I would be happy to look into this for you. If you'd like, please send us your VIN, email, phone number, and mileage to get started.

Alison
JeepCares

 

[JeepCares]

I downloaded the zip file from Uconnect site and everything is good, now.

thanks

That makes me happy to hear. Please feel free to reach out if you need anything else.

Alison
JeepCares