Uconnect 4C upgrade help

Streethawk said:

I bought a brand new radio unit from mopar and installed everything without a hitch. Sound works, AC HEAT works, CarPlay works but none of my settings are present.

There is no control tab at the bottom ( no heated seats icon, no heated steering wheel icon, no dual zone HVAC)

the settings Menu is missing the light options, safety/driving assistance features etc

Any help would be appreciated I have reset everything to default already, performed proxy alignment (the entertainment telematic module is failing every time), I have enabled the heated seats in alfaobd (my car came with the cold weather package so they were already enabled in the bcm)
At lost

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Are you using an OBDLink MX+ adapter or other cable (e.g. the "blue cable") when doing your Proxy Align? The Radio is on the secondary CANBUS network. It requires an adapter (e.g. MX+) or adapter cable capable of doing a crossover on 2 of the pins else the Proxy Align will fail. What OBD adapter are you using?

When you enabled the heated seats (BCM-Configuration Change-Heated Seats-Front) you're correct, it saves it into the BCM but as you pointed out, this was already set. Your radio needs to receive this to display the icons I believe and you need to get past the radio (telematics) unit proxy failure.

Question, when you mean "My Settings" do you mean personalization, radio stations etc. or do you mean your car features. (e.g. heated/vented seats, heated steering wheel, auto-dimming mirror (for any of these items equipped).

Between your reply I added the following:

My bad, I see from your posted photos what you meant about the Settings. The first thing is to clear up the proxy align failure. Until you get a clean proxy align, the missing settings or anything else may just be the result of it being new and hasn't been programmed from the BCU with your car's features yet. Is the radio the only module that fails?

How about ones like HVAC or Driver/Passenger Door module or Integrated Center Stack. Those are all on the secondary CANBUS network.

And the replacement radio is a like-kind swap? I don't know what year Cherokee you have but you said the radio had CarPlay (>=2019) so you have a newer Cherokee that came with the same radio?

Streethawk said:

so I’m coming from a 2015 Jeep Cherokee latitude radio without CarPlay, and bought a 2019 one from my local mopar dealer‘s website

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Ut oh.... 😢 Hmmm... I hate to be the bearer of bad news, but you cannot swap a 2019+ uConnect radio (that came with CarPlay/Android Auto) into a 2014-2018 Cherokee directly. If you search this forum you will see posts of people who tried. No one that I'm aware of has reported success. In fact, apparently it's so tricky, there's only one company who offers to do it but it costs about $2,000 and requires special programming (you have to send them your unit to work on).

See my post in this thread: T'EYES CC3 2K Android Head Unit Review and Pros... . I go over all the options. What you're trying to do is "Option 2" in my post.

Just to confirm there's no additional info on this,

To all Forum members, has anyone heard of any success getting one of the new uConnects (2019+ with CarPlay/Android Auto) to work in a 2014-2018 Cherokee without going through that company that you send the radio to them, they program it, charge big bucks etc. (I can't recall their name now)

jsmit86 said:

That company is infotainment.com
Not cheap, but they do have solutions for upgrades. It may be worth a call to them to discuss your issue and at least find out your options.

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Thanks @jsmit86 . Was it something like $2k or so?