[foxbag]

I suppose this question goes here:
So my son tried opening his window today and asked me to unlock it- It wasn't locked. no up, no down. tried from the front, locked and unlocked. nothing. :huh:
am I missing something? Thanks for any assistance.

 

[chalo]

I suppose this question goes here:
So my son tried opening his window today and asked me to unlock it- It wasn't locked. no up, no down. tried from the front, locked and unlocked. nothing. :huh:
am I missing something? Thanks for any assistance.

Hello foxbag... had you started your Cherokee using remote start?

If so, do you remember whether you had already pressed the "Start Engine" button before your son tried to open the window?

The reason I ask is because I've noticed that when you use remote start, the windows won't go down unless I have actually pressed the "Start Engine" button... which is really what sets the vehicle into "normal" running condition.

 

[foxbag]

Thanks Chalo,
Sadly, I don't have the remote start option. I also don't know when the problem started either, since he is the only one back there. Im going to check fuses tomorrow, though I doubt i'll find anything since it would have effected all windows.
I noticed that the window 'lock' button feels a bit flimsy- like it may not be actually switching- though I really wasn't paying attention to its 'feel' before the problem was noticed.
Thank you for the suggestion!

 

[chalo]

No problem...

So you're stuck with the windows like that then... I thought it had been a temporary problem which fit the similar issue I've seen.

I guess you're gonna have to visit the dealer... sorry about that.

 

[Ticmxman]

Might be the child locks, check the manual for info to see if by some chance they also effect the windows.

 

[Dog Doc]

I ran into the same issue with remote start and the rear window not working. Probably nothing major.

 

[Erie-Eyes]

I haven't tried windows, but I know the remote start on our T&C will not activate the power outlets that we use for our coolers.

 

[Chris75]

If all else fails ask the Mopar folks. It could very well be the window lock switch.

 

[Ausgti]

indeed, potentially a trip to the dealer is necessary to fix the problem!

 

[foxbag]

Thanks all. Yep, Trip to the dealership. Now the front windows dont go up or down.
(and no, not child locks!)
I've tried that back windows compulsively to see if it is intermittent, but they're dead- tonight the fronts didnt go up or down, then I was able to open the passenger window after 20 mins drive.
If this is the worst that happens, I'll be a happy man.

 

[Ausgti]

Fingers crossed its a loose connection, fingers crossed its a quick fix

 

[switch doctor]

Could be a faulty window switch,

 

[RallyBud]

Any updates?

 

[minnpacker]

Any updates?

yeah curious on that myself. Hate it when I see the complaint but don't see what the solution was. It helps incase someone else might have the same problem we could help that person out.

 

[foxbag]

Sorry, didn't check back. I have an appointment for friday at 8am (dec 6) . I live 2 hrs from the dealer and the windows aren't a big priority. I'll post after they figure it out.

 

[Ticmxman]

Sorry, didn't check back. I have an appointment for friday at 8am (dec 6) . I live 2 hrs from the dealer and the windows aren't a big priority. I'll post after they figure it out.

2 hours is inconvienant. I would try a battery disconnect for a period before making the trip. You may loose all your settings by doing this.

 

[scarpi]

Hope you get your problem solved soon.

 

[minnpacker]

I'm an hour away from dealer we ordered my wife's Cherokee from but will have it serviced at a dealer 13 miles from house. I don't buy from the closest dealer due to fact he doesn't give squat for trade in but has a great service department. So I can somewhat understand how far you have to travel.

 

[foxbag]

I'll leave it alone till I get there. I have other business to take care of in the area that day. and yes, it Stinks being so far away, but would stink more to live closer to civilization. haha

 

[Ticmxman]

I'll leave it alone till I get there. I have other business to take care of in the area that day. and yes, it Stinks being so far away, but would stink more to live closer to civilization. haha

LOL, I hear ya! Good luck let us know the out come, hopefully a quick fix and you are on your way! Other than this issue how's your new ride?