[Jamielewie22]

Just got a new Jeep Cherokee 2020 high altitude and I love it so far except for a few thing! Why are there panel gaps on a new car?? Is this common with the Jeep assembly line? Also the hood was very difficult to close when I popped it open for the first time! It makes your mind go in the wrong direction and think was this car in an accident on a test drive?? Looking forward to your reply, thanks!

 

[Unican]

1st off welcome to the club!
If you check the other side of your Jeep and see that there is a marked difference in the body panel gap, take it back to the dealer and have them send it to a body shop to be realligned. It could be a quality control issue, if it is then some adjustments might need to be made and an adjustment may be needed on the hood. By law a dealer would have to tell you if it was in an accident.

When I bought my 2016 Trailhawk I had noticed that the hood had a wider gap on the left side as apposed to the right. I showed the salesmen and he could see without measuring that this was indeed the case. I told him that had to be fixed as a condition of the sale. Since my drivers door had to be repainted because of a large stone chip from transport, it was going to be in the body shop anyway. The hood was aligned and all is well.

Its a new Jeep. Have the dealer fix it right, the panel should not be out like that.

 

[Key03]

Totally unacceptable. My ‘19 front bumper has zero gap in that area on both sides.

 

[Desoto]

FCA Spec;

DIMENSION​	DESCRIPTION​	GAP​	FLUSH​
1​	Grille Ring to Hood​	1.0 +/- 0.5​	-​
2​	Hood to Fender​	3.5 +/- 1.5​	0.0 +/- 1.5​
​	​	Parallel within 1.0​	0.0 +/- 1.0​
​	​	Side to side within 2.0​	Hood U/D within 1.0 of curve​
3​	Windshield to A-pillar​	4.0 +/- 2.0​	-​
4​	Windshield to Roof​	6.5 +/- 2.0​	Windshield U/F 2.0 +/- 1.5​
5​	Roof to Body Side Aperture​	-​	Roof U/F 6.5 +/- 1.5 Transition to 8.0 in rear​
6​	Front Door Applique to Rear Door Applique​	4.0 +/- 2.0​	0.0 +/- 1.5​
​	​	Parallel within 1.5​	​
7​	Quarter Glass to Rear Door Applique​	4.0 +/- 1.5​	Quarter Glass O/F 1.0 +/- 1.5​
​	​	Parallel within 1.0​	​
8​	Rear Door to Body Side Aperture​	3.5 +/- 1.0​	0.0 +/- 1.0​
​	​	Parallel within 1.0​	​
9​	Front Door to Rear Door​	3.5 +/- 1.0​	Front Door O/F 0.5 +/- 1.0​
​	​	Parallel within 1.0​	​
10​	Fender to Front Door​	3.5 +/- 1.0​	Fender O/F 0.5 +/- 1.0​
​	Feature Line U/D 0.0 +/- 1.0​	Parallel within 1.0​	​
11​	Upper Fascia to Fender​	0.0 +/- 0.5​	0.0 +/- 0.5​
12​	Daylight Running Lamp to Fender​	1.0 +/- 1.0​	Lamp U/F 1.0+/- 0.5​
13​	Daylight Running Lamp to Fascia​	1.0 +/- 1.0​	Lamp U/F 1.5+/- 1.0​
14​	Upper Fascia to Fender​	0.0 +/- 1.0​	Fascia O/F 0.5 +/- 0.5​
​	​	​	Cross Car 0.0 +/- 1.0​
15​	Fascia to Liftgate​	5.5 +/- 1.5​	0.0 +/- inboard transitioning to O/F 4.0 outboard​
​	​	Parallel within 1.5​	​
16​	Liftgate to Liftgate Glass​	4.0 +/- 1.5​	Liftgate U/F 0.5 +/- 1.5​
17​	Spoiler to Body Side Aperture​	5.0 +/- 1.5​	Spoiler U/F 3.0 +/- 1.5​
​	​	Parallel within 1.5​	Consistent within 1.5​
18​	Spoiler to Roof​	6.0 +/- 1.5​	Spoiler U/F 2.0 +/- 1.5​
​	​	Parallel within 1.5​	Consistent within 1.5​
19​	Liftgate to Roof​	6.0 +/- 1.0​	Liftgate U/F 2.0 +/- 1.0​
​	​	Parallel within 0.5​	Consistent within 1.0​
20​	Rear Sunroof Glass to Front Sunroof Glass​	0.0 +/- 0.0​	Rear Sunroof Glass 0.0 to U/F 2.5​
​	​	​	Consistent within 1.5​
21​	Sunroof Glass to Front Roof​	0.0 +/- 0.0​	Sunroof Front 0.0 to U/F 2.5​
​	​	​	Sunroof Rear 0.0 to O/F 2.5​
​	​	​	Consistent within 1.5​
22​	Door Moulding to Mirror Flag​	0.0 +/- 0.5​	Flag O/F 2.0 +/- 1.5 transitioning to 3.5 at top​
​	​	​	​
23​	Fender to A-pillar​	2.0 +/- 1.0​	0.0 +/- 1.0​
​	​	Parallel within 1.0​	Cross Car within 1.0​
​	​	Side to side within 1.0​	​
24​	Door Moulding to Body Side Aperture​	4.5 +/- 1.5​	Moulding U/F 1.5 +/- 1.5​
​	​	Parallel within 1.5​	​
25​	Sill Mouldings to Door Cladding​	6.0 +/- 2.0​	Cross car varies +/- 2.0​
26​	Fuel Door to Body Side Aperture​	2.5 +/- 0.5​	Door U/F 0.5 +/- 0.5​
​	​	​	​
27​	Body Side Aperture to Rear Fascia​	1.0 +/- 1.0​	Fascia U/F 0.5+/- 0.5 transitioning to flush at Lamp and Flare​
28​	Body Side Aperture Lamp to Body Side Aperture​	0.0 + 0.5​	Lamp U/F 0.5+/- 1.0 transitioning to 0.0 at top​
​	​	Parallel within 1.0​	​
29​	Body Side Aperture Lamp to Body Side Fascia​	1.0 +/- 1.0​	Varies +/- 1.0​
​	​	Side to side within 1.0​	​
30​	Liftgate to Fascia​	4.0 +/- 1.5​	Fascia (top) O/F 2.0+/- 1.5 transitioning to 1.5 at bottom​
​	​	Side to side within 1.5​	Consistent within 1.5​
31​	Body Side Aperture Lamp to Liftgate Lamp​	4.0 +/- 1.5​	Varies +/- 1.5​
​	​	Parallel within 1.5​	Consistent within 1.5​
​	​	Side to side within 2.0​	Side to Side within 2.0​

NOTE:
All measurements are in millimeters.

• O/F = Over Flush
• U/D = Up/Down
• U/F = Under Flush
• F/A = Fore/Aft

 

[RhinosGoMoo]

FCA Spec;

View attachment 212059

11​

Upper Fascia to Fender​

0.0 +/- 0.5​

0.0 +/- 0.5​

Yeah definitely way out of spec. An allowance of 0.5mm, and from the pic that gaps looks to be at least 3-4mm if not more.

Great info Desoto!


via tapatalk : 2014 V6 Trailhawk

 

[Jamielewie22]

Totally unacceptable. My ‘19 front bumper has zero gap in that area on both sides.

1st off welcome to the club!
If you check the other side of your Jeep and see that there is a marked difference in the body panel gap, take it back to the dealer and have them send it to a body shop to be realligned. It could be a quality control issue, if it is then some adjustments might need to be made and an adjustment may be needed on the hood. By law a dealer would have to tell you if it was in an accident.

When I bought my 2016 Trailhawk I had noticed that the hood had a wider gap on the left side as apposed to the right. I showed the salesmen and he could see without measuring that this was indeed the case. I told him that had to be fixed as a condition of the sale. Since my drivers door had to be repainted because of a large stone chip from transport, it was going to be in the body shop anyway. The hood was aligned and all is well.

Its a new Jeep. Have the dealer fix it right, the panel should not be out like that.

Thank you for the warm welcome! Yes both sides are off, I called the dealership and I’m bringing my car in tomorrow so they can fix it. They didn’t argue it just said bring it into us. Thanks for your help!

 

[Jamielewie22]

FCA Spec;

View attachment 212059

DIMENSION​	DESCRIPTION​	GAP​	FLUSH​
1​	Grille Ring to Hood​	1.0 +/- 0.5​	-​
2​	Hood to Fender​	3.5 +/- 1.5​	0.0 +/- 1.5​
​	​	Parallel within 1.0​	0.0 +/- 1.0​
​	​	Side to side within 2.0​	Hood U/D within 1.0 of curve​
3​	Windshield to A-pillar​	4.0 +/- 2.0​	-​
4​	Windshield to Roof​	6.5 +/- 2.0​	Windshield U/F 2.0 +/- 1.5​
5​	Roof to Body Side Aperture​	-​	Roof U/F 6.5 +/- 1.5 Transition to 8.0 in rear​
6​	Front Door Applique to Rear Door Applique​	4.0 +/- 2.0​	0.0 +/- 1.5​
​	​	Parallel within 1.5​	​
7​	Quarter Glass to Rear Door Applique​	4.0 +/- 1.5​	Quarter Glass O/F 1.0 +/- 1.5​
​	​	Parallel within 1.0​	​
8​	Rear Door to Body Side Aperture​	3.5 +/- 1.0​	0.0 +/- 1.0​
​	​	Parallel within 1.0​	​
9​	Front Door to Rear Door​	3.5 +/- 1.0​	Front Door O/F 0.5 +/- 1.0​
​	​	Parallel within 1.0​	​
10​	Fender to Front Door​	3.5 +/- 1.0​	Fender O/F 0.5 +/- 1.0​
​	Feature Line U/D 0.0 +/- 1.0​	Parallel within 1.0​	​
11​	Upper Fascia to Fender​	0.0 +/- 0.5​	0.0 +/- 0.5​
12​	Daylight Running Lamp to Fender​	1.0 +/- 1.0​	Lamp U/F 1.0+/- 0.5​
13​	Daylight Running Lamp to Fascia​	1.0 +/- 1.0​	Lamp U/F 1.5+/- 1.0​
14​	Upper Fascia to Fender​	0.0 +/- 1.0​	Fascia O/F 0.5 +/- 0.5​
​	​	​	Cross Car 0.0 +/- 1.0​
15​	Fascia to Liftgate​	5.5 +/- 1.5​	0.0 +/- inboard transitioning to O/F 4.0 outboard​
​	​	Parallel within 1.5​	​
16​	Liftgate to Liftgate Glass​	4.0 +/- 1.5​	Liftgate U/F 0.5 +/- 1.5​
17​	Spoiler to Body Side Aperture​	5.0 +/- 1.5​	Spoiler U/F 3.0 +/- 1.5​
​	​	Parallel within 1.5​	Consistent within 1.5​
18​	Spoiler to Roof​	6.0 +/- 1.5​	Spoiler U/F 2.0 +/- 1.5​
​	​	Parallel within 1.5​	Consistent within 1.5​
19​	Liftgate to Roof​	6.0 +/- 1.0​	Liftgate U/F 2.0 +/- 1.0​
​	​	Parallel within 0.5​	Consistent within 1.0​
20​	Rear Sunroof Glass to Front Sunroof Glass​	0.0 +/- 0.0​	Rear Sunroof Glass 0.0 to U/F 2.5​
​	​	​	Consistent within 1.5​
21​	Sunroof Glass to Front Roof​	0.0 +/- 0.0​	Sunroof Front 0.0 to U/F 2.5​
​	​	​	Sunroof Rear 0.0 to O/F 2.5​
​	​	​	Consistent within 1.5​
22​	Door Moulding to Mirror Flag​	0.0 +/- 0.5​	Flag O/F 2.0 +/- 1.5 transitioning to 3.5 at top​
​	​	​	​
23​	Fender to A-pillar​	2.0 +/- 1.0​	0.0 +/- 1.0​
​	​	Parallel within 1.0​	Cross Car within 1.0​
​	​	Side to side within 1.0​	​
24​	Door Moulding to Body Side Aperture​	4.5 +/- 1.5​	Moulding U/F 1.5 +/- 1.5​
​	​	Parallel within 1.5​	​
25​	Sill Mouldings to Door Cladding​	6.0 +/- 2.0​	Cross car varies +/- 2.0​
26​	Fuel Door to Body Side Aperture​	2.5 +/- 0.5​	Door U/F 0.5 +/- 0.5​
​	​	​	​
27​	Body Side Aperture to Rear Fascia​	1.0 +/- 1.0​	Fascia U/F 0.5+/- 0.5 transitioning to flush at Lamp and Flare​
28​	Body Side Aperture Lamp to Body Side Aperture​	0.0 + 0.5​	Lamp U/F 0.5+/- 1.0 transitioning to 0.0 at top​
​	​	Parallel within 1.0​	​
29​	Body Side Aperture Lamp to Body Side Fascia​	1.0 +/- 1.0​	Varies +/- 1.0​
​	​	Side to side within 1.0​	​
30​	Liftgate to Fascia​	4.0 +/- 1.5​	Fascia (top) O/F 2.0+/- 1.5 transitioning to 1.5 at bottom​
​	​	Side to side within 1.5​	Consistent within 1.5​
31​	Body Side Aperture Lamp to Liftgate Lamp​	4.0 +/- 1.5​	Varies +/- 1.5​
​	​	Parallel within 1.5​	Consistent within 1.5​
​	​	Side to side within 2.0​	Side to Side within 2.0​

NOTE:
All measurements are in millimeters.

• O/F = Over Flush
• U/D = Up/Down
• U/F = Under Flush
• F/A = Fore/Aft

Thank you for this!

 

[Jamielewie22]

Yeah definitely way out of spec. An allowance of 0.5mm, and from the pic that gaps looks to be at least 3-4mm if not more.

Great info Desoto!


via tapatalk : 2014 V6 Trailhawk

It most certainly is! I’ve had a gap in my previous car that no matter how many times they tried they couldn’t get that gap perfectly straightened and aligned.

 

[Jamielewie22]

1st off welcome to the club!
If you check the other side of your Jeep and see that there is a marked difference in the body panel gap, take it back to the dealer and have them send it to a body shop to be realligned. It could be a quality control issue, if it is then some adjustments might need to be made and an adjustment may be needed on the hood. By law a dealer would have to tell you if it was in an accident.

When I bought my 2016 Trailhawk I had noticed that the hood had a wider gap on the left side as apposed to the right. I showed the salesmen and he could see without measuring that this was indeed the case. I told him that had to be fixed as a condition of the sale. Since my drivers door had to be repainted because of a large stone chip from transport, it was going to be in the body shop anyway. The hood was aligned and all is well.

Its a new Jeep. Have the dealer fix it right, the panel should not be out like that.

Update on my car & I’m really upset! I did a service report and they had to replace the radiator on a brand new car. Never told me any of that when selling me the car. What should I do from here out or is there anything I can do?? Also I’m assuming they had to remove my bumper there for the gap is there because a clip broke.

 

[Flybynightcru]

Update on my car & I’m really upset! I did a service report and they had to replace the radiator on a brand new car. Never told me any of that when selling me the car. What should I do from here out or is there anything I can do?? Also I’m assuming they had to remove my bumper there for the gap is there because a clip broke.

Did they say why they had to replace the radiator??? I'd like to know that. As for body gaps, and the broken clip, they are obligated to make it right. Stay vigilant, persistency does pay off.

 

[Key03]

Not a good way to start off, but now you know why you have the gap. Stay on top of them.

 

[Jamielewie22]

T

Did they say why they had to replace the radiator??? I'd like to know that. As for body gaps, and the broken clip, they are obligated to make it right. Stay vigilant, persistency does pay off.

They said it started over heating on a test drive. I assume defected radiator right out of the factory. But I did get a lot off on the car and now I’m starting to see why lol

 

[Flybynightcru]

T
They said it started over heating on a test drive. I assume defected radiator right out of the factory. But I did get a lot off on the car and now I’m starting to see why lol

So are they fixing the body panel gaps???

 

[Jamielewie22]

So are they fixing the body panel gaps???

Yes they are I’m bring it in tomorrow!