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Discussion Starter · #1 · (Edited)
I posted this in another obscure thread. I'm so not happy with how this has all gone down. I know I need to be patient, but it's hard. This is the comical journey my Trailhawk has gone through so far. By the time I receive my Trailhawk, I will likely have been waiting 3 months.

Mine was ordered on 8/23. It would appear the dealer waited 7 days to key in the order. This really bugs me because the salesman made it a point to tell me how it was important to sign the contract and put down the deposit immediatly, because waiting just a day or two to commit might delay delivery by 'weeks'. This is the route mine has taken thus far. There is still NO expected delivery date. There was one at one time, but it has come and gone with no updated information. The more I think about this, the more pissed off I get. Especially since I see others who have ordered their Trailhawks MUCH later than mine are now taking delivery of them while mine sits in purgatory somewhere. By the time all is said and done, I will have waited 3 entire months. As you can see below, the vehicle was built within 2 weeks (10/3). It then sat in a lot somewhere with ZERO activity for over a MONTH (11/4). My estimated delivery date was 11/8. On 11/8 that date disappeared from the order and now the estimated delivery is N/A. Who knows when it will finally arrive. My guess is that it was one of the early ones built, got stuck in a storage lot somewhere with a billion other Cherokees, and they sent all the other ones out first.

(Cherokee Trailhawk - Deep Cherry)
Date ordered: 08/30/2013
Current Status: JS
D1 status date: 09/14/2013
Estimated delivery: N/A
Built - Pending Inspection: (I) 10/03/2013 08:38 AM EDT Toledo North Assembly, OH
Paper Receipt 11/04/2013 01:13 PM EST VASC - Toledo Nitro Creek Yard, OH
Departed Facility 11/04/2013 07:42 PM EST VASC - Toledo Nitro Creek Yard, OH
Staged For Shipment 11/04/2013 07:42 PM EST VASC - Toledo Nitro Creek Yard, OH
Departed Facility 11/09/2013 10:59 AM EST Toledo Rail, OH
In Bay At Facility 11/09/2013 11:09 AM EST Awhc - Toledo Ottawa South, OH
Departed Facility 11/12/2013 01:46 PM EST Awhc - Toledo Ottawa South, OH
In Bay At Facility 11/12/2013 01:51 PM EST Argus - Toledo, OH

EDIT: And NO WINDOW STICKER is available yet for this vehicle via tracking in the window sticker thread!?! WTF is up with that?!?!?
 

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I feel your pain. When you get a chance. Check out the long painfull path mine has take. It is in the tracking thread too. I am on my tablet right now and cant copy it over.
 

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Here is the path it took to get to me..

Date ordered: 08/15/2013
Current Status: I
D1 status date: 08/21/2013
Estimated delivery: 11/15/2013
Built - Pending Inspection: (I) 09/17/2013 11:52 PM EDT Toledo North Assembly, OH
In Bay At Facility 09/18/2013 02:15 AM EDT Toledo North Assembly, OH
Departed Facility 09/18/2013 11:13 AM EDT Toledo Rail, OH
In Bay At Facility 09/18/2013 11:23 AM EDT Awhc - Toledo Ottawa South, OH
Bay Location Update 09/18/2013 11:30 AM EDT N/A
Departed Facility 09/27/2013 08:22 AM EDT Awhc - Toledo Ottawa South, OH
In Bay At Facility 09/27/2013 08:27 AM EDT Argus - Toledo, OH
Departed Facility 10/05/2013 12:43 PM EDT Awhc - Toledo Ottawa South, OH
Adv Ship Notice to Dest Ramp 10/06/2013 03:07 PM EDT VASC - Taylor Auto Auction YD, MI
Staged For Shipment 10/18/2013 12:41 PM EDT VASC - Taylor Auto Auction YD, MI
Departed Facility 10/18/2013 04:59 PM EDT VASC - Taylor Auto Auction YD, MI
In Bay At Facility 10/18/2013 06:46 PM EDT Awhc - Toledo Ottawa South, OH
Paper Receipt 10/19/2013 11:08 AM EDT Awhc - Toledo Ottawa South, OH
Departed Facility 10/20/2013 03:33 PM EDT Awhc - Toledo Ottawa South, OH
Released from Industry 10/20/2013 04:07 PM EDT On Railcar - Toledo 2 Assembly, OH
Train Arrival 10/20/2013 11:15 PM EDT On Railcar - Air Line Junction, OH
Interchange Received 10/23/2013 03:50 AM EDT On Railcar - Gibson, IN
Interchange Received 10/23/2013 10:59 PM EDT On Railcar - Dolton Jct, IL
Train Arrival 10/25/2013 05:00 AM EDT On Railcar - Yard Center, IL
Train Departure 10/25/2013 07:24 AM EDT On Railcar - Yard Center, IL
Train Departure 10/25/2013 02:18 PM EDT On Railcar - Villa Grove, IL
Interchange Delivered 10/25/2013 09:25 PM EDT On Railcar - Gateway Yard, IL
Unloaded From Railcar 10/26/2013 02:31 PM CDT Centreville, IL
Released from Industry 11/05/2013 06:04 PM EST On Railcar - Centreville, IL
Train Arrival 11/07/2013 01:36 PM EST On Railcar - Gateway Yard, IL
Train Departure 11/07/2013 03:22 PM EST On Railcar - Sarpy, MO
Train Departure 11/07/2013 11:55 PM EST On Railcar - Jefferson City, MO
Train Arrival 11/08/2013 06:00 AM EST On Railcar - Armourdale, KS
Train Departure 11/09/2013 04:00 PM EST On Railcar - Armourdale, KS
Train Departure 11/10/2013 03:40 PM EST On Railcar - Ray, TX
Train Departure 11/11/2013 05:32 AM EST On Railcar - Ferris, TX
Unloaded From Railcar 11/11/2013 12:55 PM CST Mesquite, TX
Departed Facility 11/12/2013 03:44 PM EST Mesquite, TX
 
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Here is the path it took to get to me..

Date ordered: 08/15/2013
Current Status: I
D1 status date: 08/21/2013
Estimated delivery: 11/15/2013
Built - Pending Inspection: (I) 09/17/2013 11:52 PM EDT Toledo North Assembly, OH
In Bay At Facility 09/18/2013 02:15 AM EDT Toledo North Assembly, OH
Departed Facility 09/18/2013 11:13 AM EDT Toledo Rail, OH
In Bay At Facility 09/18/2013 11:23 AM EDT Awhc - Toledo Ottawa South, OH
Bay Location Update 09/18/2013 11:30 AM EDT N/A
Departed Facility 09/27/2013 08:22 AM EDT Awhc - Toledo Ottawa South, OH
In Bay At Facility 09/27/2013 08:27 AM EDT Argus - Toledo, OH
Departed Facility 10/05/2013 12:43 PM EDT Awhc - Toledo Ottawa South, OH
Adv Ship Notice to Dest Ramp 10/06/2013 03:07 PM EDT VASC - Taylor Auto Auction YD, MI
Staged For Shipment 10/18/2013 12:41 PM EDT VASC - Taylor Auto Auction YD, MI
Departed Facility 10/18/2013 04:59 PM EDT VASC - Taylor Auto Auction YD, MI
In Bay At Facility 10/18/2013 06:46 PM EDT Awhc - Toledo Ottawa South, OH
Paper Receipt 10/19/2013 11:08 AM EDT Awhc - Toledo Ottawa South, OH
Departed Facility 10/20/2013 03:33 PM EDT Awhc - Toledo Ottawa South, OH
Released from Industry 10/20/2013 04:07 PM EDT On Railcar - Toledo 2 Assembly, OH
Train Arrival 10/20/2013 11:15 PM EDT On Railcar - Air Line Junction, OH
Interchange Received 10/23/2013 03:50 AM EDT On Railcar - Gibson, IN
Interchange Received 10/23/2013 10:59 PM EDT On Railcar - Dolton Jct, IL
Train Arrival 10/25/2013 05:00 AM EDT On Railcar - Yard Center, IL
Train Departure 10/25/2013 07:24 AM EDT On Railcar - Yard Center, IL
Train Departure 10/25/2013 02:18 PM EDT On Railcar - Villa Grove, IL
Interchange Delivered 10/25/2013 09:25 PM EDT On Railcar - Gateway Yard, IL
Unloaded From Railcar 10/26/2013 02:31 PM CDT Centreville, IL
Released from Industry 11/05/2013 06:04 PM EST On Railcar - Centreville, IL
Train Arrival 11/07/2013 01:36 PM EST On Railcar - Gateway Yard, IL
Train Departure 11/07/2013 03:22 PM EST On Railcar - Sarpy, MO
Train Departure 11/07/2013 11:55 PM EST On Railcar - Jefferson City, MO
Train Arrival 11/08/2013 06:00 AM EST On Railcar - Armourdale, KS
Train Departure 11/09/2013 04:00 PM EST On Railcar - Armourdale, KS
Train Departure 11/10/2013 03:40 PM EST On Railcar - Ray, TX
Train Departure 11/11/2013 05:32 AM EST On Railcar - Ferris, TX
Unloaded From Railcar 11/11/2013 12:55 PM CST Mesquite, TX
Departed Facility 11/12/2013 03:44 PM EST Mesquite, TX
and only "11 miles" on it :rolleyes:
 

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It's tough to wait for a new vehicle you've ordered. When the new redesigned 05 Mustang came out, I ordered one and it took Four months to get it. So I know what you mean.
 

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im in the same boat but ordered early august and have no detailed tracking info


I posted this in another obscure thread. I'm so not happy with how this has all gone down. I know I need to be patient, but it's hard. This is the comical journey my Trailhawk has gone through so far. By the time I receive my Trailhawk, I will likely have been waiting 3 months.

Mine was ordered on 8/23. It would appear the dealer waited 7 days to key in the order. This really bugs me because the salesman made it a point to tell me how it was important to sign the contract and put down the deposit immediatly, because waiting just a day or two to commit might delay delivery by 'weeks'. This is the route mine has taken thus far. There is still NO expected delivery date. There was one at one time, but it has come and gone with no updated information. The more I think about this, the more pissed off I get. Especially since I see others who have ordered their Trailhawks MUCH later than mine are now taking delivery of them while mine sits in purgatory somewhere. By the time all is said and done, I will have waited 3 entire months. As you can see below, the vehicle was built within 2 weeks (10/3). It then sat in a lot somewhere with ZERO activity for over a MONTH (11/4). My estimated delivery date was 11/8. On 11/8 that date disappeared from the order and now the estimated delivery is N/A. Who knows when it will finally arrive. My guess is that it was one of the early ones built, got stuck in a storage lot somewhere with a billion other Cherokees, and they sent all the other ones out first.

(Cherokee Trailhawk - Deep Cherry)
Date ordered: 08/30/2013
Current Status: JS
D1 status date: 09/14/2013
Estimated delivery: N/A
Built - Pending Inspection: (I) 10/03/2013 08:38 AM EDT Toledo North Assembly, OH
Paper Receipt 11/04/2013 01:13 PM EST VASC - Toledo Nitro Creek Yard, OH
Departed Facility 11/04/2013 07:42 PM EST VASC - Toledo Nitro Creek Yard, OH
Staged For Shipment 11/04/2013 07:42 PM EST VASC - Toledo Nitro Creek Yard, OH
Departed Facility 11/09/2013 10:59 AM EST Toledo Rail, OH
In Bay At Facility 11/09/2013 11:09 AM EST Awhc - Toledo Ottawa South, OH
Departed Facility 11/12/2013 01:46 PM EST Awhc - Toledo Ottawa South, OH
In Bay At Facility 11/12/2013 01:51 PM EST Argus - Toledo, OH

EDIT: And NO WINDOW STICKER is available yet for this vehicle via tracking in the window sticker thread!?! WTF is up with that?!?!?
 

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Does anyone know what some of these places are that are in the tracking information?

For example AWHC and Argus? Are they vendors or what?
 

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Huh! You try getting one in the UK!

The estimate for my Jeep Wrangler is five months! I am climbing the walls in frustration. The only thing the dealer can tell me is that it has been built and is "in transit" whatever the **** that means. Can anyone tell me the 'normal' route for Jeep shipments to the UK? If I knew which ship it was on I could at least follow its progress as it bobs its way over here.
 

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I ordered a jeep trailhawk in November 2013....The dealer was useless in giving me info. I finally found a online customer service on the VOTS (the site was down). The customer service person was able to give me info on the order.

Ordered in November....it is now scheduled to be delivered to the dealer on 2/10/15....
 

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Dang I'm not sure why everyone is having so much trouble. The dealer by me has like 50 on the lot in all trims and options. =/

Sidenote: Holy necro thread!
 

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I ordered a jeep trailhawk in November 2013....The dealer was useless in giving me info. I finally found a online customer service on the VOTS (the site was down). The customer service person was able to give me info on the order.

Ordered in November....it is now scheduled to be delivered to the dealer on 2/10/15....
We ordered our TrailHawk Dec 12 and it was on the dealer lot Jan 30, exactly seven weeks. Picked it up Feb 2. Our dealer is about 60 miles south of St. Louis. Seems like you should have yours by now. I had an order number the same day we ordered it. Hang in there, its coming.
 

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I think they messed up the order. When I asked about in January they said they had one with the same options minus the 6cyl engine....When I was at the dealership I ordered the 4cyl but called the salesmen back when I was on the way home from the dealership and changed it to the 6cyl...

Anyway...another week and it should be in my driveway.
 
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