[5heela]

Thanks. Ok then, not A/C specific. When I say A/C, I mean the system involved in creating cold air (condenser, compressor, evaporator). You're talking about the blower, most likely. You can have any mechanic look at this, as long as they are competent. A blower problem is not that complicated for any trained mechanic...

please haaaaaaaaaaaaaaaaalp. haha thank you

 

[Mark_]

please haaaaaaaaaaaaaaaaalp. haha thank you

Hi,

Hmmm your problem sounds more difficult to troubleshoot than any blower related issue I've seen here. Intermittent, will eventually work, ... and it is a new blower motor and resistor.

If it were a bad connection somewhere, it would likely go On and Off all the time, which isn't the case here. If the squirrel cage were obstructed/rubbing against something, you'd hear noise, constantly.

I'm stumped here, sorry... :-/

 

[5heela]

Hi,

Hmmm your problem sounds more difficult to troubleshoot than any blower related issue I've seen here. Intermittent, will eventually work, ... and it is a new blower motor and resistor.

If it were a bad connection somewhere, it would likely go On and Off all the time, which isn't the case here. If the squirrel cage were obstructed/rubbing against something, you'd hear noise, constantly.

I'm stumped here, sorry... :-/

Thanks for your prompt response!

 

[JeepCares]

I'm having the same issues. Took to the dealership twice and they told me to replace the blower motor resistor and doing that removed the error codes (B10EA and B10E9) but the HVAC is still working intermittently. Last summer my fan made weird noises and I had the blower motor replaced so it's still new. I'll start the car and sometimes it'll turn on and other times it doesn't (but will kick in after 10-15 minutes). Just had it looked at all day yesterday by our family mechanic (he's been servicing our cars for 20 years) and he checked all electrical and BCM. Checked the fuses. I've tried tapping the blower motor, nothing. It's getting hot in Chicago and I can't stand this!

Hey, 5heela. We see you sent us a private message. We will work with you there to resolve these concerns.

Kate
Jeep Cares

 

[5heela]

Hi,

Hmmm your problem sounds more difficult to troubleshoot than any blower related issue I've seen here. Intermittent, will eventually work, ... and it is a new blower motor and resistor.

If it were a bad connection somewhere, it would likely go On and Off all the time, which isn't the case here. If the squirrel cage were obstructed/rubbing against something, you'd hear noise, constantly.

I'm stumped here, sorry... :-/

The last Jeep technician I worked with misdiagnosed the problem and said it was the blower motor and resistor... but today went to my usual service advisor and (far more experienced) technician and they said I needed to replace the A/C and heat control module (68280731AC).

Next week I have my FOURTH appointment. The dealership is being decent and they've only charged me a fee for diagnostics ($120) for one of the three visits thus far and I ended up buying the part on the Mopar website so next week's appointment will just be the 30 second install (two clips and three screws hahaha), proxy alignment, and whatever programming they need to do. I've previously done a proxy alignment myself with AlfaOBD but would you happen to know what else they would need to do to program the replaced part once it's installed? I don't think I'm going to DIY this since it's been such an annoying issue for the past few months.

 

[Mark_]

The last Jeep technician I worked with misdiagnosed the problem and said it was the blower motor and resistor... but today went to my usual service advisor and (far more experienced) technician and they said I needed to replace the A/C and heat control module (68280731AC).

Next week I have my FOURTH appointment. The dealership is being decent and they've only charged me a fee for diagnostics ($120) for one of the three visits thus far and I ended up buying the part on the Mopar website so next week's appointment will just be the 30 second install (two clips and three screws hahaha), proxy alignment, and whatever programming they need to do. I've previously done a proxy alignment myself with AlfaOBD but would you happen to know what else they would need to do to program the replaced part once it's installed? I don't think I'm going to DIY this since it's been such an annoying issue for the past few months.

Thanks for the follow up

Hmm well I'm taking notes on this one. I hadn't seen a problem with that module here on the forum until now.

We have a few members who tinker with AlfaOBD here (myself not included), but I'd go with letting them do it (proxy alignment and whatever else if applicable). sounds like a quick job for them and they sound... trustworthy.

Keep us posted

 

[5heela]

Thanks for the follow up

Hmm well I'm taking notes on this one. I hadn't seen a problem with that module here on the forum until now.

We have a few members who tinker with AlfaOBD here (myself not included), but I'd go with letting them do it (proxy alignment and whatever else if applicable). sounds like a quick job for them and they sound... trustworthy.

Keep us posted

will do! And thank you so much for your advice!

oh and also, there was a leaf in the motor blower. 😂 it was making a little noise.

 

[jmwgomz]

I live in San Diego and our Jeep just did this to my wife today. On the first really hot day of the year no less. I started checking it out when she got home. All fuses looked fine, I even tried to reset the entire system through the center console screen and disconnected the negative battery terminal for several minutes and nothing. A search on here led me to this thread and I tried tapping the blower under the passenger foot well and sure enough, it came right on. I'm thinking something has come loose or corroded.

 

[5heela]

I live in San Diego and our Jeep just did this to my wife today. On the first really hot day of the year no less. I started checking it out when she got home. All fuses looked fine, I even tried to reset the entire system through the center console screen and disconnected the negative battery terminal for several minutes and nothing. A search on here led me to this thread and I tried tapping the blower under the passenger foot well and sure enough, it came right on. I'm thinking something has come loose or corroded.

I’m glad you found an answer! Unfortunately for me tapping didn’t do much to help. I’m approaching my sixth dealership visit (I swear I’m not a completely clueless dingus) to get this issue fixed. They misdiagnosed a resistor problem. They replaced an HVAC module. They now say they have to replace wiring. …. This pregnant woman needs A/C. Jeep Customer Care has been really great so hopefully things will be okay soon enough.

 

[dsminlewes]

Been battling the same issue for a year now on 2015, had the resistor pack replaced and a few months later the blower motor and now seven month later the same issue are back with CEL B10ea and B10e9.


Lets keep posting our progress until we resolve our issues.


Oh also what's been working for me to get it on. I leave the panel off on the passenger side under the dash at end and side of console. I keep a hammer in the back seat and I tap on the blower motor with the back side of the wooden handle and it comes on after one or two taps.

Vince

 

[dsminlewes]

I have a 2012 Jeep Grand Cherokee.I`m also hearing a clicking sound from passenger side floor area.Recently the fan will be working and then stop and then start working again.When its working I can adjust fan speed and it keeps working.Took Glove box out,removed trim under glove box and found a plastic broken piece thats hard to describe but have know idea what it is or where it came from.Not sure where to look.
Dave

 

[sanghill]

The Grand Cherokee forum would probably me more helpful.
Probably have to take it to a Jeep dealer and pay the big bucks.

 

[dsminlewes]

The Grand Cherokee forum would probably me more helpful.
Probably have to take it to a Jeep dealer and pay the big bucks.

After more research and taking the glove box housing out.I found the gear on the actuator is broke,thats where the strange piece came from and probably why I had no air in passenger dash vents and getting clicking noise.Not sure if that would affect fan motor but off to the dealers I go tommorrow for a new gear.

 

[JunieB]

Been battling the same issue for a year now on 2015, had the resistor pack replaced and a few months later the blower motor and now seven month later the same issue are back with CEL B10ea and B10e9.


Lets keep posting our progress until we resolve our issues.


Oh also what's been working for me to get it on. I leave the panel off on the passenger side under the dash at end and side of console. I keep a hammer in the back seat and I tap on the blower motor with the back side of the wooden handle and it comes on after one or two taps.

Vince

Any photos where the panel is? Under dash at end side of console? Mice have put nuts or something in ours when fan turns on the items all crunch in fan, I would like to vacuumed this out?

 

[Mark_]

Any photos where the panel is? Under dash at end side of console? Mice have put nuts or something in ours when fan turns on the items all crunch in fan, I would like to vacuumed this out?

Hi there and welcome
You have a Cherokee, right ? The panel is passenger side, next to your left leg (so panel hides center console). Remove any floor mat, then pop the panel off (it's held by a few clips).
The blower motor is right there. You'll see the cabin filter door there as well.

Here's a visual on this (cabin filter vid) :

 

[ellenkblevins]

OH MY GOODNESS! I just read a post from a man who says he takes the panel off underneath the glove compartment and keeps a hammer to tap his blower motor to make it work and I thought I was the only Jeep owner on the planet that had to do such things. My husband thought I was crazy when he saw me do it but apparently I am not the only one and my heart goes out to all of you dealing with this issue.

I am not the only one! I have a 2016 Jeep Cherokee latitude I have had issues with the blower motor for the last 100,000 miles. It currently has 254,000 miles on. I drive all throughout Oregon for work and family and for the most part it has been a good car. However, the check engine light has been on for the last hundred thousand miles. It kicks a ton of different codes but the bottom line is I have replaced the catalytic converters and everything associated and it still will not go off. It now says something in terms of a code of fuel regulator but it never goes off no matter what we do.

Back to the blower motor. I have replaced my blower motor three times for the same issues. Eventually they just stop or seize. Pull them out. Put a new one in. They work for another $25,000 mi same situation again. Pull them out as soon as they're out of the compartment. They work just fine. Blow no problem. As soon as you reattach them and screw them into the compartment they stop. I have replaced all of the fuses. I have replaced all of the resistors. I have had all of the software updates. I have changed all the filters. And nothing and I do mean NOTHING fixes this damn problem.

In Oregon the temperature is moody which means it can be hot and then cold on the same day. Which means I need the AC and the heat badly depending if I'm on the coast or driving 2 hours later over the mountain. This is extremely dangerous and unacceptable. It has caused me many lost hours as I deal with it in route or while it's down getting fixed. I have frankly had enough of it.

I have been on multiple forums. I have seen many different mechanics. No one has a solution and about this time being in the legal profession I am about ready to file a lawsuit against Chrysler/Jeep. Not because I feel they should cover my vehicle after 250,000 miles. But because their engineering and technology has created such a problem that hundreds of thousands of owners have seriously suffered from the same situation and there has been little to no assistance, nor a solution for 8 plus years of models with the same issue. I would love to drive this car until it won't run me more but the check engine light has to go off. My heater has to work and or there has to be parts or fixes to these mechanical issues to eliminate safety problems, possible injury and or accidents. I have four children. I've struggled with this long enough with them in my vehicle.

Don't know if any distance to offer other than what I have already tried but it doesn't sound like anything else is going to work. Time for a lawsuit.

I have spent over $15,000 after warranty on this blower motor issue and the check engine light issues that everyone else seems to have as well.

 

[Flybynightcru]

Well damn, 254 000 miles??? I'm going to say you got your money's worth out of that one. That gives the rest of us hope. You're an inspiration to all of us...LOL!!!😉😎

 

[Mark_]

Well damn, 254 000 miles??? I'm going to say you got your money's worth out of that one. That gives the rest of us hope. You're an inspiration to all of us...LOL!!!😉😎

Don't forget the blower issues since roughly 150K. Very strange.

Because so many techs/shops have looked into this, it lessens the odds for us forum warriors to find a solution, especially for those check engine light conditions...

One thing caught my attention though : the blower works outside its resting place. That could mean there is twisting force added to the blower chassis when it is secured in place, preventing the squirrel cage from rotating freely. If this is the case, then I can only assume it is an assembly line induced problem.
Does it spin up if you don't tighen the bolts ?

 

[Jill Phelps]

My blower motor completely stopped working. I’m an out of work teacher (so, I was already poor & now I’m all the way poor).
I’m nervous about taking it to the dealer (I’m no longer under warranty).
I think it could be related to the recent power regulatory recall.
I went in for that & 2 weeks later, that issue was back.
My a/c fan will kind of work sometimes if I get above a certain speed which means I’m above the normal RPMs.

I have a 2015 Jeep Cherokee Latitude. My AC is doing the same thing. Intermittently, my AC will stop working. If I put it on Auto & get up to a certain RPM's, I can feel cold air coming from the vent. BUT it's not actually blowing cold air out of the vent enough to be effective. The second I start slowing down, the cold air stops. Tonight, out of nowhere, my check engine light came on. 😳 I doubt it has to do with the AC. I haven't had any issues with anything engine related. 🤔 So I'm gonna make an appointment tomorrow with dealership & see what I can find out. I'll follow up after my appointment with the dealership & let everyone know what they said.

Thank You,
Jill Phelps

 

[jay4hisdamnself]

I have the same thing occurring to me. Has anyone found a solution? Doesn't sound like replacing parts or software updates have helped.

Just went through the whole shebang,in my case the problem stemmed from the water pump. It was worn and slowly leaking coolant and when the engine overheated it messed up the thermostat and fried the temperature sensor which shut off the climate control. Had the water pump,thermostat & sensor replaced and everything is back to normal