C-17 Driver· Registered
Discussion Starter · #1 ·
To make a long story short, I ordered a Red Limited, I4, tech, lux, trailer, on Nov 9. Dealer was told I would be moving Dec 20 and needed it either in Montgomery AL by then or drop-shipped to Rapid City SD when production was finished. I was told this would be top priority, first off the train and rushed to the dealership! It went in for 100% inspection (of course) Dec 10 and would not make it to Montgomery by the time my family moved. I tried calling, every day until I moved, telling them to drop-ship it because it was projected to arrive on the 23rd. They dragged their feet, and returned not a single call until it was already on a train on the 19th and could not be drop-shipped. After yelling at the GM for an hour, he promised to pay to have it shipped to Rapid City ($1800) and would have the flat bed waiting the day it arrived to begin immediate shipment. The Jeep did not even make it to Montgomery until Jan 6 and there was no flatbed waiting. They didn’t even bother to call the shipping company until the 9th. NOW, the shipping company can’t find drivers for 3 days, and will take 4 days to arrive here in Rapid City. I would have skunked the entire deal if I had not worked $32,000 for a $35,500 MSRP and 0% for 36 mo. I HATE this dealership and the GM continues to not return phone calls. A jeep, promised to me by 20 Dec, MAY be in my possession by 17 Jan. I will not sign ANYTHING until it is here and I get it checked over completely by the dealer here first. What can I do?