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Exploding back window glass

54379 Views 97 Replies 57 Participants Last post by  sanghill
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I was driving and my back window exploded. See attached pictures.


It was a warm day (about 27c - 81f) and we had been driving around earlier with the windows open and about 10 minutes prior to the glass breaking I rolled up the windows, closed sunroof and turned on a/c. There were no bumps or anyone driving beside us. Also the Trailhawk is only 3 weeks old with 1800km on it. This happened on a Saturday after the dealer was closed so it will be going in first thing Monday morning and I have no idea what the wait time will be to replace. Also I think that some of the glass has scratched some of the paint above the taillights.

I'm thinking this could be thermal shock or a poorly manufactured piece of glass.


Has anyone else come across this issue? or any tips on what to mention to the dealer so it is covered under warranty?


Don't ask why the pictures are upside down - I have rotated and saved, then re uploaded, then rotated and save then re uploaded, repeated a few more times with the pictures in every direction and still look like this. No idea.

Thanks for looking.
Kozhawk

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https://en.m.wikipedia.org/wiki/Spontaneous_glass_breakage

It happens. More frequently than your imagine. It should be covered under your bumper to bumper warranty.
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