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Discussion Starter · #1 ·
I was driving and my back window exploded. See attached pictures.


It was a warm day (about 27c - 81f) and we had been driving around earlier with the windows open and about 10 minutes prior to the glass breaking I rolled up the windows, closed sunroof and turned on a/c. There were no bumps or anyone driving beside us. Also the Trailhawk is only 3 weeks old with 1800km on it. This happened on a Saturday after the dealer was closed so it will be going in first thing Monday morning and I have no idea what the wait time will be to replace. Also I think that some of the glass has scratched some of the paint above the taillights.

I'm thinking this could be thermal shock or a poorly manufactured piece of glass.


Has anyone else come across this issue? or any tips on what to mention to the dealer so it is covered under warranty?


Don't ask why the pictures are upside down - I have rotated and saved, then re uploaded, then rotated and save then re uploaded, repeated a few more times with the pictures in every direction and still look like this. No idea.

Thanks for looking.
Kozhawk
 

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Is it factory glass or is there aftermarket tint on it? We have our home windows done with privacy/uv tint, and one window did crack from the thermal stress. It was replaced under warranty by the 3M installer.
 

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Had to have been either defective glass or maybe a bad chip then it cracked. My glass has been in a lot of summer heat lately (over 100F daily) and no problems.
 

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Screams Warranty all over it. The tint shouldn't be the reason, but I remember someone posted the reasons why we must don't tint the panoramic sunroof :surprise:
 
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A while back, had a car sitting in the garage with the garage door opened. A BB was shot at it, and the entire lift gate glass shattered like that.
 
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exploded rear driverside window - new trailhawk

Yesterday my back door window exploded while driving. Thought I was shot at but found no evidence of any projectiles. No other cars nearby and I was on a neighborhood road doing about 30 mph. My jeep is two weeks old. I'm going to ask the dealer about defective tempered glass....
 

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I would just guess that if the window was installed too tight with no expansion/contraction room; heat, cold, vibration, jarring could blow it up like that.
I do notice that edges and the curved part on each side are broken.
Just a thought.
 

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A second case? What happened with the first one? Did the warranty covered the fix?

I want to think that these are isolated problems :surprise::|
 

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Exploding Black Glass 2014 Jeep Wrangler

Hi

A friend of mine has a 2014 Jeep Wrangler. It was parked outside and when she returned to the car the drivers side fixed glass window was all shattered. There was no evidence of a projectile and it looked like it was fitted too tightly or the glass was defective. Jeep Australia are claiming not to cover this under warranty. Clearly this is happening to a lot of Jeeps, does anyone know if there is class action or a recall planned to deal with this issue?

Thanks.
 
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