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Dealer recommendation for service?

1960 Views 2 Replies 2 Participants Last post by  andamanc
New to the area (Cumming/Alpharetta) recently moved from the Chicago area.

I've been living with some rough 2-3, and 3-4 shifts, intermittent "garage shift" issue but I'm really hoping I get some improvement in throttle response - sometimes performance is fine, other times i have to jam the accelerator to the floor to get this beast to move.

Brought the TH in before I moved to have the latest (May 2014) transmission TSB implemented (21-018-014) and to get an oil change.
The flash failed "S10 were not able to flash" and they told me I would have to make a separate appointment to work on that problem

That was the week before I moved and now I'd like to see if i can this problem resolved.

Any local Dealer recommendations would be appreciates - thanks!
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I am about to take mine in for first service, so I cannot rave, as I don't know yet..however as a dealership, Cherokee Dodge Chrysler Jeep in Canton is a good dealership. Service contact Kurt Brown, super dude salesman Jason Lease.
update post-TCM flash

New to the area (Cumming/Alpharetta) recently moved from Illinois.

I've been living with some rough 2-3, and 3-4 shifts, intermittent "garage shift" issue but I'm really hoping I get some improvement in throttle response - sometimes performance is fine, other times i have to jam the accelerator to the floor to get this beast to move.

Brought the TH in before I moved to have the latest (May 2014) transmission TSB implemented (21-018-014) and to get an oil change.
The flash failed "S10 were not able to flash" and they told me I would have to make a separate appointment to work on that problem

That was the week before I moved and now I'd like to see if i can this problem resolved.

Any local Dealer recommendations would be appreciates - thanks!
Took mine in Troncalli Chrysler Jeep in Cumming,GA for the flash.
Nice people - got me in and out on time and seemed knowledgeable.

I asked if they received many complaints on the KL about rough shifting and performance - they said a few but none after the latest flash update.

No problems this time updating the TCM - they also updated the PCM (powertrain control module) and RFH (Uconnect i think)
TH seems to shift much smoother, especially 2-3 and on hills.

Not much improvement in throttle response post-flash - mainly seems to effect the TH at moderate speeds (accelerating anywhere from between 40-70 mph) and not all the time - weird.
Gas mileage hasn't changed - still around 20 mpg mixed hwy/city
Performance seems better in "sport" mode but I don't like the shift points or shift quality (rough), though it seems better behaved after the flash.
Oh well, hopefully there will be another TCM or PCM update in the future that addresses this....
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