Do you know if they load tested it. I would also have them do a parasitic draw test . I've seen some suv s batteries die and it turned out to be the rear wiper motor with an internal short. and demand your money back as it should be warrantied on a new car
2020 Jeep Cherokee Trailhawk Battery issues
I purchased my Jeep brand new and had no issues until this week. My battery drained and unable to start. I had towed to dealership and they said the battery just needed a full charge. Granted it has been a very cold start to winter here in Ottawa ON but still I never expected my Jeep with less than 18000 km not to start. I was charged 98 dollars to charge the battery. This morning I went to start my jeep and again it won’t start. I am so frustrated I don’t know if I should just go and buy a brand new battery somewhere else or have it towed again to the dealership and ask them to find out what is going on with my jeep. I purchased extended warranty for seven years on this vehicle. Should this be happening to a less then two year old brand new jeep? Any advice would be appreciated. I’m feeling so frustrated and have lost all trust with the dealership 😱
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service writers ONLY care about making their bonus on sales just like the sales people. you ask for the head manager running the service center. you have a bumper to bumper warrantyI don’t know what they did all I know is I got a call from the service manager that said my battery was severely dead and they re-charged it and now I’m going to have to pay because it’s not covered under warranty
I am telling you they see that I am a woman and they see me coming a mile away that they’re going to screw me over that’s the way I feel sometimes with these dealerships
I will bring it up with him when I talk to him on Monday and will update here what he says. The thing is he is not even a mechanic he’s just a service manager. So so frustrated 😩
Look to the right of the battery, there you will see a bolt or 2 with wires attached to it. check and make sure it is secured and not loose
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